Nighthawk XR500 slow upload

[Sand323]

Hi guys, spectrum around my area just got upgraded to 1 gig and since the upgrade my router just went to crap. My download got better but my upload won’t exceed pass 2 can anyone help??
I’ve already factory reset my router twice and spectrum already came down twice and there connection is solid.

[FURRYe38 · Accepted solution]

Glad they got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡

[plemans]

couple guides worth going through. 

Re: Ultimate Speed Guide for XR500 and XR700 - NETGEAR Communities

Optimal DumaOS Settings - DumaOS on NETGEAR Nighthawk Support - Netduma Forum

[Netduma-Fraser]

Have you entered your new/expected speeds in Bandwidth Settings? Where are you testing the speeds exactly?

[Sand323]

Yes, I put the new speeds into the bandwidth and have been testing the speeds through the router log in for the dumaOS

[Netduma-Fraser]

Test on speedtest.net, what speeds do you get?

[Sand323]

I get 340 down and 2 up

[Netduma-Fraser]

Could you attach a picture of your QoS page please?

[Sand323]

Spectrum maintenance crew has been out here for a couple hours already and ended up fixing whatever was wrong.
My XR500 is back to running at optimum levels.
Thanks for the help, really appreciate it.

[FURRYe38 · Accepted solution]

Glad they got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡

[Sand323]

Thanks for the tip
Much appreciated.