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Re: X500 WiFi drop

jdklein
Tutor

X500 WiFi drop

Wifi stopped broadcasting tonight. Wired connection to ps4 still works. Tried rebooting modem and router, no joy. Why would the wifi just stop broadcasting?
Message 1 of 4
FURRYe38
Guru

Re: X500 WiFi drop

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Smart Connect enabled? 

Message 2 of 4
Netduma-Fraser
NetDuma Partner

Re: X500 WiFi drop

Is it possible the WiFi button on top of the router was pressed by accident? e.g. by a pet? Connect via ethernet and check the WiFi page - see if it is broadcasting. If it is then check the advanced WiFi settings and see if the WiFi radios are enabled.
Message 3 of 4
jdklein
Tutor

Re: X500 WiFi drop

Tried the WIFI button, thought my son bumped it while trying to troubleshoot, but after i clicked it and waited, it didn't start broadcasting. Tried multiple times clicking, no joy. But it automagically came back on sometime during the night or next morning. Working fine now. 

Message 4 of 4
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