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Re: XR300 — Nighthawk Pro Gaming Router disconnects alot
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XR300 — Nighthawk Pro Gaming Router disconnects alot
hi
my router keeps disconnecting throughtout the day for like 30 second every hour or so. i have tried factory resetting ( it made it worse imo). i have updated to the latest firmware and I feel like it only makes it worse.
would really like some help
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Re: XR300 — Nighthawk Pro Gaming Router disconnects alot
Sorry to hear you're having troubles!
Are both wired and wireless devices losing connection?
Are you able to access the XR300s interface when these drops occur?
Does the connection come back up on it's own? If not, what do you do to reconnect?
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Re: XR300 — Nighthawk Pro Gaming Router disconnects alot
both wired and wireless disconnect
I can access the interface when it happens
the connect comes back on its own after 1 min or so
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Re: XR300 — Nighthawk Pro Gaming Router disconnects alot
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Re: XR300 — Nighthawk Pro Gaming Router disconnects alot
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Re: XR300 — Nighthawk Pro Gaming Router disconnects alot
OK great, do you know the model of the ISP modem/router?
We have seen similar issues to this in the past, unfortunately the solution seems to vary case-to-case so we still need to go through these troubleshooting steps to see how it can be resolved.
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