Cancel Permiere Membership

[TheRealVicTap]

en trying to cancell my premiere membership before the 30 days trial period. I have opene tickets and made calls and no one knows. I have 1 day left to cancel. I need to cancel today and return the RAX120. Not what I was expecting. 

[Christian_R]

@TheRealVicTap - Send me a message with your email address and case number and I can have our Customer Care reach out to you. 

~Christian 

[TheRealVicTap]

Tickets 41503781, 41503779. I spent an hour on the support line and no answer. I was #3 on the queue and suddenly I was #8 after half an hour and #12 after an hour. I am placing a hold on my card and will not allow this charge to go forward. II have been trying to cancel since since 23 JUL

[Christian_R]

Hello - Thanks for the information. I have forwarded it to our Customer Care Team and they should be contacting you as soon as possible. 

~Christian