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Connected Device list not showing up in app or web. Nighthawk R7960P V1.4.4.94_1.3.56

NighthawkF117
Aspirant

Connected Device list not showing up in app or web. Nighthawk R7960P V1.4.4.94_1.3.56

Connected Device list not showing up in app or web. Nighthawk R7960P V1.4.4.94_1.3.56.  However everything works.  Seen discussions that happened to other people starting late 2023.  Reload app or web browser did not work either.

Message 1 of 4
FURRYe38
Guru

Re: Connected Device list not showing up in app or web. Nighthawk R7960P V1.4.4.94_1.3.56

Has a factory reset and setup from scratch been performed since last FW update? https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface

 

Try a different web browser as well...

 

Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-...

Message 2 of 4
FURRYe38
Guru

Re: Connected Device list not showing up in app or web. Nighthawk R7960P V1.4.4.94_1.3.56

Any progress on this? 


@NighthawkF117 wrote:

Connected Device list not showing up in app or web. Nighthawk R7960P V1.4.4.94_1.3.56.  However everything works.  Seen discussions that happened to other people starting late 2023.  Reload app or web browser did not work either.


 

Message 3 of 4
NighthawkF117
Aspirant

Re: Connected Device list not showing up in app or web. Nighthawk R7960P V1.4.4.94_1.3.56

After a busy 10 days, I look into it again. Mysterious, they show up!

 

Thanks.

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