Netgear93 Nighthawk AC1900 Model R7000

[rlayne]

My internet connection goes in and out every 5 minutes. Xfinity says my modem is okay; system online check. 

Is this model obsolete and needs replaced?  

[michaelkenward]

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@rlayne wrote:

My internet connection goes in and out every 5 minutes. Xfinity says my modem is okay; system online check. 

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What actually happens? WiFi disconnects? On all devices? Wired connections fail? What do the LEDs on the router look like?

What is that modem?

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Is this model obsolete and needs replaced?  

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No, but it is pretty old (2017). Several generations behind the latest technology.

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Just another user with time on their hands.

[plemans]

the R7000 was actually released in 2013. So an 11 year old device. 

What firmware is installed? (please don't say "the latest")

Modem you have from xfinity? 

Do all devices drop? Just wireless devices? Xfinity is great at saying "its not our line/modem" so checking that is also a good point

[michaelkenward]

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@plemans wrote:

the R7000 was actually released in 2013. So an 11 year old device. 

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I knew it looked wrong.

I was looking at the manual, Not the data sheet. For once Netgear must have done an update.

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Just another user with time on their hands.