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Power Surge with NIghthawk AC2300 model: R7000P

sdsexton
Aspirant

Power Surge with NIghthawk AC2300 model: R7000P

Power surge yesterday.   Netgear router turns ons, but does not produce wifi connection (i.e. no SSID showing up on devices).  Connected to cable modem.

 

Everything else works fine - I hooked up an older Netgear router today and wi fi signals are good and we are connected.

 

Any advice on what I could troubleshoot?

Message 1 of 9
FURRYe38
Guru

Re: Power Surge with NIghthawk AC2300 model: R7000P

Try a different power adapter with same volts and amps. 

Factory reset the router by pressing the reset button for 10 seconds then release and setup from scratch. 

Message 2 of 9
plemans
Guru

Re: Power Surge with NIghthawk AC2300 model: R7000P

Have you tried pushing and holding the wifi on/off button for 2 seconds? 

Message 3 of 9
sdsexton
Aspirant

Re: Power Surge with NIghthawk AC2300 model: R7000P

Thank you for the reply.

1) I tried a different power adpapter - did not resolve the problem

2) I did factory reset, but I cannot even get into the router setup any longer via a browser (http://www.routerlogin.net)

Message 4 of 9
sdsexton
Aspirant

Re: Power Surge with NIghthawk AC2300 model: R7000P

Thankk you for the reply.  I held down the wifi button several times, but the lights on 2.4 or 5GHz never came on

Message 5 of 9
plemans
Guru

Re: Power Surge with NIghthawk AC2300 model: R7000P

Power surges are great at wrecking electronics. 

The only other thing I'd try would be using tftp/nmrpflash to force firmware to it. If the surge corrupted the firmware, you'd need to do something like that to correct it.


are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash

Message 6 of 9
FURRYe38
Guru

Re: Power Surge with NIghthawk AC2300 model: R7000P

Does 192.168.1.1 work to access the routers web page? 

 

If not and the recover mode mentioned by @plemans doesn't work, I would presume the router is busted. Smiley Sad

Message 7 of 9
sdsexton
Aspirant

Re: Power Surge with NIghthawk AC2300 model: R7000P

Thanks Plemans and FURRYe38 for your help.  I tried connecting via 192.168.1.1 and it just times out (again, I can connnect that way to my 10 year old Netgear router - which I using temporariliy now)

 

I guess I need to buy a new one (and a new surge protector).   I looked at reviews and the model I'm having issues with still seems to be very highly rated, so I might end up re-buying somehting similiar (the AC2400)

 

Thanks again for your help.

Message 8 of 9
FURRYe38
Guru

Re: Power Surge with NIghthawk AC2300 model: R7000P

Sounds like it's a bust. TIme for something new. Smiley Wink

Message 9 of 9
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