R6700 V2: cannot access web portal after enabling HTTPS.

[nksharma2]

Yesterday I turned on the HTTPS option on the web portal now I cannot access the router using routerlogin.net.

What I have tried:

1. Tried wifi 2.4 or 5 Hz but not routerlogin.net page is not loading

2. Tried a wired connection but not routerlogin.net page is not loading

What's working:

1. Internet is working on 2.4 and 5 Hz both channels without issue.

2. Mobile app (nighthawk app) is connecting to the router locally successfully, However, the option to disable the HTTPS option is not available there.

I can reset the router and reconfigure that's not an issue but wanted to understand why it's not working when the manual says otherwise.

Thanks -  Nishant

Looking for an answer

[plemans]

did you try using its ip address?

[nksharma2]

Yes, I tried with the IP address but same issue.

additionally, I can ping the router successfully. 

[plemans]

could always factory reset and start over with https disabled. 

[nksharma2]

That's right! And that's not the issue at all!

Just curious why it is not working as described 🤔