R7000 dropped internet connection - will not reset. No internet on ethernet or wi-fi

[slowmo1817]

My R7000 dropped its internet connection last night. I have tried to reset, tried 30-30-30 reset, to no avail. All I get is my power light blinking on and off. No problems with ISP, I was able to connect old router and get connected, but old router is very slow. No internet when wired or via wi-fi. Router is nearly one year old. Firmware is up to date, with exception of the last Security firmware update - which for some reason I was unable to update (could not connect).

[slowmo1817 · Accepted solution]

The replacement unit had been received, and is working fine

[JamesGL]

Hi slowmo1817,

Welcome to community!

What are the lights on the router now?

Can you still access the routers UI?

[slowmo1817]

My router will be 1 yr old on 4/8. I called Netgear support and they tried to assist, and could not. They determined it was a hardware issue and are sending me a new replacement router. I should have it by Friday.

[JamesGL]

Hi slowmo1817,

Please let me know if the replacement unit works.

[slowmo1817 · Accepted solution]

The replacement unit had been received, and is working fine

[JamesGL]

Hi slowmo1817,

Thank you for the feedback.

I am glad to know that the replacement unit is working.