I have a R9700 that has me locked out. I forgot the password so did the factory reset using the reset button. I typed in the default username: "admin" with password: "password". Tt did not take it, then came to a screen to input the serial number, I put in the serial number several times with several checks and still did not take it.
When resetting the router, press the reset button for 15 seconds then release. Walk thru the setup wizard with a wired PC and web browser at 192.168.1.1. This time write down all important information for safe keeping later on.
