This problem is SSOOOOO annoying and makes it so hard to work from home. I am not super versed in some of the things mentioned but I was trying to roll back my firmware to see if that helped as well as deactivate the auto updating but I cannot find out how to do this. Can anyone provide some instructions to this only someone technical user? I am to the point of looking into a new router because this issue is such a headache.
This problem is SSOOOOO annoying and makes it so hard to work from home. I am not super versed in some of the things mentioned but I was trying to roll back my firmware to see if that helped as well as deactivate the auto updating but I cannot find out how to do this. Can anyone provide some instructions to this only someone technical user? I am to the point of looking into a new router because this issue is such a headache.
-What NG product are you referring too? I have a NG Nighthawk Router
-What Firmware version is currently loaded? Currently it is on V1.4.3.88_1.3.50 -What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? the modem is Spectrum provided (i dont like using them but they are the only ones that can get us fast service in my area) and the model # is E31T2V1
-What have you done to try to resolve this problem? My work IT guy helped go through a couple things on my computer but they were over my head and I just clicked while he told me what to do on a zoom. I personally have tried clearing cache and cookies, using Firefox, restarting my computer
-What Web browser are you using? I am in Chrome v.103.0.5060.134 (just updated to 104.0.5112.81 when I looked for the version)
@WorkingFromHome I see this is your first post. I'd recommend making your own thread and including the info asked about and we can help you better. Plus it keeps your info from being confused with the OP (and thread jumping is against the T&C of use)
-What NG product are you referring too? I have a NG Nighthawk Router
-What Firmware version is currently loaded? Currently it is on V1.4.3.88_1.3.50 -What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? the modem is Spectrum provided (i dont like using them but they are the only ones that can get us fast service in my area) and the model # is E31T2V1
-What have you done to try to resolve this problem? My work IT guy helped go through a couple things on my computer but they were over my head and I just clicked while he told me what to do on a zoom. I personally have tried clearing cache and cookies, using Firefox, restarting my computer
-What Web browser are you using? I am in Chrome v.103.0.5060.134 (just updated to 104.0.5112.81 when I looked for the version)
Ok, Enable IPv6 on the router. Just set Auto Detect and apply. After the router applies, I would power OFF the modem and router for 1 minute then back ON with powering ON the router lastly.
