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unsolicited support case?
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2021-12-27
11:32 AM
2021-12-27
11:32 AM
unsolicited support case?
community,
I received email appearing as very official from netgear stating my case#44947001 problem was solved and thanks for contacting netgear support. I had not contacted netgear and had no problems needing solved. I received a second email with a survey, again appearing very official. would I receive this after some kind of auto firmware update? could a hacker have tapped in to my modem/router? any ideas?
thanks!
Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
Message 1 of 2
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2021-12-27
12:46 PM
2021-12-27
12:46 PM
Re: unsolicited support case?
More likely a phishing scam. I'd delete it.
Don't click on anything in it.
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