Orbi WiFi 7 RBE973
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Model: R7000|AC1900 Smart WIFI Router

SailorYogi
Initiate

Model: R7000|AC1900 Smart WIFI Router

Installed new router today.  Connected to my modem. Ethernet cable to my Laptop attached. All lights indicating white.  Received "Authentication Error".  Logged in repeatedly with ID and password.  Still same error msg.  I also received that a Firmware update is required to my router.  Is this required to get the router working?  It still has not connected. I have downloaded the user manual to find out how to install firmware. I have also downloaded the extracted firmware update to my laptop, but unable to bring up "Router Login" to install firmware.  Ben trying to get this to work for hours.  Exasperating. 

Message 1 of 6

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SailorYogi
Initiate

Re: Model: R7000|AC1900 Smart WIFI Router

I finally resolved my authentication issue.  I was using wrong password.  Thanking the community for all those who responded.

View solution in original post

Message 4 of 6

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antinode
Guru

Re: Model: R7000|AC1900 Smart WIFI Router

> [...] Logged in repeatedly with ID and password. [...]

 

   "Logged in" how, exactly, using _which "ID and password"?

 

> [...] I have downloaded the user manual [...]

 

   Good.  Look for "Types of Logins".  Also "Factory Settings" or
"Reset".

Message 2 of 6

Re: Model: R7000|AC1900 Smart WIFI Router


@SailorYogi wrote:

Received "Authentication Error". 


Received error from what?

 

Laptop? Windows?

Message 3 of 6
SailorYogi
Initiate

Re: Model: R7000|AC1900 Smart WIFI Router

I finally resolved my authentication issue.  I was using wrong password.  Thanking the community for all those who responded.

Message 4 of 6
labatt
Mentor

Re: Model: R7000|AC1900 Smart WIFI Router


@SailorYogi wrote:

I finally resolved my authentication issue.  I was using wrong password.  Thanking the community for all those who responded.


Oops. We have all made head slapping mistakes. 

Thanks for the update of the fix. 

Message 5 of 6

Re: Model: R7000|AC1900 Smart WIFI Router


@labatt wrote:

@SailorYogi wrote:

I finally resolved my authentication issue.  I was using wrong password.  Thanking the community for all those who responded.


Oops. We have all made head slapping mistakes. 

 


Anyone who claims that they have never done that is lying.

 

It takes a brave soul to own up to it. So thanks for the feedback. It could help later victims of the nightmare confusion of passwords that we all have to put up with.

 

 

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