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Re: NightHawk R8500 - Odd DNS Error post-firmware upgrade

sZYMONIK
Initiate

NightHawk R8500 - Odd DNS Error post-firmware upgrade

About ten days ago, I upgraded the firmware to the latest version. Rebooted the router. Since then, the PCs on my network are experiencing delays loading most web pages. aaaa

 

The browers displays "Hummmmmm. Can't reach this page" with a "DNS_PROBE_FINISHED_NXDOMAIN" error. After a few seconds, the pages usually kick in - or a refresh usually does the trick. a

 

This happens on all of my PCs/devices and regardless of the browser being used.

Any ideas?

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 1 of 9

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Tonyfino
Aspirant

Re: NightHawk R8500 - Odd DNS Error post-firmware upgrade

I rolled back to the previous firmware. 1.0.2.144.
Resolved my dns loading errors.

View solution in original post

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 3 of 9

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Tonyfino
Aspirant

Re: NightHawk R8500 - Odd DNS Error post-firmware upgrade

I’m having the exact same problem
Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 2 of 9
Tonyfino
Aspirant

Re: NightHawk R8500 - Odd DNS Error post-firmware upgrade

I rolled back to the previous firmware. 1.0.2.144.
Resolved my dns loading errors.
Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 3 of 9
sZYMONIK
Initiate

Re: NightHawk R8500 - Odd DNS Error post-firmware upgrade

Doesn't appear to be much of a solution - rolling back a security upgrade?


How do we get NetGear to chime in on this?

 

Thanks

Peter

Message 4 of 9
Tonyfino
Aspirant

Re: NightHawk R8500 - Odd DNS Error post-firmware upgrade

Well it’s a temporary solution until a better/fixed firmware update is released.
And getting netgear to chime in on fixing an old ass router probably ain’t going to happen lol
But one can hope.
Message 5 of 9
FURRYe38
Guru

Re: NightHawk R8500 - Odd DNS Error post-firmware upgrade

Open a support ticket with NG support and let them know what your seeing. 

https://www.netgear.com/support/#

 

I presume NG does already know about this as it seems to be effecting several router models. 

 


@sZYMONIK wrote:

Doesn't appear to be much of a solution - rolling back a security upgrade?


How do we get NetGear to chime in on this?

 

Thanks

Peter


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 6 of 9
CogX
Aspirant

Re: NightHawk R8500 - Odd DNS Error post-firmware upgrade

(Not sure where my last post went, trying again.)

 

I see the R8500 has a new firmware release R8500-V1.0.2.156_1.0.105 dated 11/5/2021.

Anyone try it yet to see if the ultra annoying DNS bug has been fixed?

 

Message 7 of 9
CogX
Aspirant

Re: NightHawk R8500 - Odd DNS Error post-firmware upgrade

Oh, just found another thread with the answer.  Sadly, no, the new firmware does not appear to fix the DNS bug. 

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R8500-Latest-Firmware-Version-V1-0-2-154-Bro...

 

Message 8 of 9
FURRYe38
Guru

Re: NightHawk R8500 - Odd DNS Error post-firmware upgrade

So roll back then:

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R8500-Latest-Firmware-Version-V1-0-2-154-Bro...

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

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