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scacountor
Aspirant

No Firmware Update Option

New Purchase. Had a Nighthawk I never had issues with which is the reason I bought this....off to a rocky start with this one. No Option to update firmware in either the webclient (Advanced>admin) or Nighthawk (Router Settings) app

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
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antinode
Guru

Re: No Firmware Update Option

> [...] Had a Nighthawk I never had issues with [...]

 

   Thanks for the detailed description.  I'll guess that, whatever it
was, it did _not_ include a DOCSIS cable-TV modem.

 

> [...] No Option to update firmware [...]

 

> Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router

 

   Yup.

 

      https://kb.netgear.com/000036375

View solution in original post

Message 2 of 3

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antinode
Guru

Re: No Firmware Update Option

> [...] Had a Nighthawk I never had issues with [...]

 

   Thanks for the detailed description.  I'll guess that, whatever it
was, it did _not_ include a DOCSIS cable-TV modem.

 

> [...] No Option to update firmware [...]

 

> Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router

 

   Yup.

 

      https://kb.netgear.com/000036375

View solution in original post

Message 2 of 3
scacountor
Aspirant

Re: No Firmware Update Option

Awesome..didn't see that in the manual..I don't understand why they have a section on updating firmware in the manual...when you can't.
Also, the versions need to be updated..I have Spectrum but it displays an older version on th doc.
Thanks again.
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