ReadyShare USB Drive - Unable to Write to Drive from MacBook Pro

[Joshipp]

I can connect to and read my files with no problem from the connected USB drive. My problem is when I try to write to the drive. First it asks me to log in. The only login it will accept is the user login for my Mac but when I use this login it errors out saying "That operation can't be completed because you don't have the necessary permission." If I login to the C7800 Nighthawk Router and access the ReadyShare storage, the write access for the drive is set us as "All - No Password".

Please HELP! I just upgraded to this router and the drive worked perfectly on our old system so I know that it isn't a problem with the drive.

[FURRYe38]

I would look at the KB articles for ReadyShare and USB Drive features and instructions:

https://www.netgear.com/search/?col=10&f.category.size=100&f.document_type.size=100&f.live_price.ran...

Netgear has set up a community forum specifically for the Cable Modem products. Most of the people who watch that forum are more likely to have experience with Cable modems and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear

Thank you.

[Joshipp]

I should clarify that my router is running firmware version 6.01.07. I have tried resetting the router, my compter, etc. I have tried changing the read & write access to password protected and then back. None of this worked.

[FURRYe38]

Have you set up the desktop drive access by opening the share using Opt/K on the mac and SMB connect to the share? This should put a share drive icon on the desktop. 

Any chance you have a different PC, like Windows to try this with? 

[Joshipp]

I had already tried that but I tried it again just in case. I'm still getting the same error. Sadly I do not have another computer to try this out on. My MacBook Pro is a MacBook Pro (Retina, 13-inch, Late 2013), Processor: 2.6 GHz Dual-Core Intel Core i5, and 8 GB 1600 MHz DDR3 of Memmory. I don't know if that will help out but I wanted to provide any information that I can to help resolve the issue. 

[FURRYe38]

What OSX version is the Mac running?

Are you accessing the drive using this proces? 

https://community.netgear.com/t5/General-WiFi-Routers-Non/ReadyShare-on-macOS/m-p/1175518/highlight/...

[Joshipp]

I am running macOS Big Sur version 11.6.1.

Yes. As far as I can tell I am accessing the drive per the link provided.

[Joshipp]

I also just disconnected the drive from the router and plugged it into my computer to verify that everything is working on the drive correctly. The drive is functioning how it should with no problems. After reconnecting it to the router the problem is back.

[FURRYe38]

Wondering if there is a access problem between the ReadyShare and OSX. I've heard some information that newer OSX versions can be problematic with SMB shares...

I'd reach out to NG support and see if there is any information they might help with.

@DexterJB 

https://community.netgear.com/t5/Cable-Modems-Routers/ReadyShare-USB-Drive-Unable-to-Write-to-Drive-...