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Router blocks iPhone with iOS 15 beta

Beagle459
Aspirant

Router blocks iPhone with iOS 15 beta

I have an r9000 router (and EX8000 extender). I recently got iOS 15 on my iPhone 12 Pro and the router is blocking the phone. I cannot unblock the phone in the Netgear software and it makes my phone worthless. The phone works perfectly with the WiFi disabled. Is there a way to unblock the phone in the Router so I can use it on WiFi again? 

Message 1 of 6
DarrenM
Sr. NETGEAR Moderator

Re: Router blocks iPhone with iOS 15 beta

Are you using the app or the website to try and unblock the device? Do you use access control list on the R9000?

 

DarrenM

Message 2 of 6
Beagle459
Aspirant

Re: Router blocks iPhone with iOS 15 beta

Darren, I am using the app from a Win 10 PC. I have tried every way I know to unlock it, and it stays locked. I am using access control on the R9000. It will work if I turn off access control, or allow all devices, but I need to keep the network more locked down for work computers. 

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 3 of 6
antinode
Guru

Re: Router blocks iPhone with iOS 15 beta

> I recently got iOS 15 on my iPhone 12 Pro [...]

 

   Replacing which version?

 

> [...] and the router is blocking the phone. [...]

 

   Are you using access control?  How, exactly?

 

> [...] I am using access control on the R9000. [...]

 

   How, exactly?  Using information which you got where?

 

> [...] It will work if I turn off access control, or allow all devices,


   So, if, for some reason, you were specifying the wrong MAC address to
the router, that would explain the behavior?

 

      https://support.apple.com/en-us/HT211227

Message 4 of 6
Beagle459
Aspirant

Re: Router blocks iPhone with iOS 15 beta

Replacing which version? iOS 15 (beta) is replacing iOS 14.7 ... 

Are you using access control?  How, exactly? See last response

How, exactly?  Using information which you got where? In the app on the PC, using the grid in the app to allow/block devices

So, if, for some reason, you were specifying the wrong MAC address to the router, that would explain the behavior? I am not using Mac Address filtering, so this is probably not the issue

https://support.apple.com/en-us/HT211227 This article is specific to iOS 14 and has nothing to do with iOS 15. 

 

Message 5 of 6
antinode
Guru

Re: Router blocks iPhone with iOS 15 beta

> [...] I am not using Mac Address filtering, so this is probably not
> the issue

 

   If you say so.  I don't use any Netgear-supplied app, so I know
nothing.  Thus, at least one of us doesn't know how "using the grid in
the app" is actually implemented.

 

> [...] This article is specific to iOS 14 and has nothing to do with
> iOS 15.

 

   So, your claim is that Apple removed that feature from iOS 15?  If
you say so.  (I might run the experiment, anyway, because I have my
doubts about that.)

Message 6 of 6
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