Hi, My router stopped working wireless. I can connect Ethernet cable from service electric modem to laptop and I have wifi but when same cable is in the router there’s no wireless wifi
power off the modem and router. disconnect everything from both. (even coax from modem)
wait 2 minutes.
connect coax back to modem. power it on. give it several minutes to fully boot.
once fully booted, connect lan cable from modem to wan port on R9000.
power the router on. wait several minutes to fully boot.
See if that works.
Most ISP's only allow 1 public ip address per modem. so even if it i has multiple ethernet ports, only 1 device can connect. also, if it was just activated, it might have assigned that ip address to the activating device and not the router. so start with the procedure above.
> The lights on router are white and just on (not blinking)
_Which_ "The lights on router"? Did you look at them? Did you notice that every one with "GHz" in its title is dark?
> I have a nighthawkx10 and it was bought in June of 2020
None of that is a model number. Look for "Model" on the product label. "R9000", perhaps? Firmware version?
Visit http://netgear.com/support , put in your (actual) model number, and look for Documentation. Get the User Manual (at least). Read. Look for the LED descriptions and "Troubleshoot". Pay particular attention to the "WiFi On/Off button with LED". Did you press it? Further reading might not hurt, either.
