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Slow speed suddenly on R8000

dimab0
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Slow speed suddenly on R8000

I've been using this router for about 1.5 years now. As of 2 days ago, my download speed seems capped to 7Mbps, while the upload goes up to 20Mbps. Directly through out wired connection in the wall, not using the router, I am getting 200 / 200 Mbps for down and up.

 

What can I troubleshoot? Nothing has changed at all this week. I have tried to unplug and plug back in the router, but there is no effect. I did a hard reset and used default router settings and still get the same effect. Is there anything else to try? I can't believe that I suddenly have a broken $300 router....

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
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JamesGL
Master

Re: Slow speed suddenly on R8000

Hi dimab0,

 

1. What is the firmware version of the router?

2. Disable QoS and check if the same. 

3. Use a different ethernet cable.

View solution in original post

Message 2 of 3

All Replies
JamesGL
Master

Re: Slow speed suddenly on R8000

Hi dimab0,

 

1. What is the firmware version of the router?

2. Disable QoS and check if the same. 

3. Use a different ethernet cable.

View solution in original post

Message 2 of 3
JamesGL
Master

Re: Slow speed suddenly on R8000

Hi dimab0,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 3 of 3
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