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WiFi performance issue R7000 R7800 and Galaxy S7

Garret14
Aspirant

WiFi performance issue R7000 R7800 and Galaxy S7

Hello everyone,

 

I have some issues with internet download speed in combination with galaxy S7.

 

I have tested it with R7000, R7800 and twodifferent galaxy S7.

My connection speed is 866Mbps. My upload and download speeds to my Synology NAS are good I think. It's about 300Mbps.

 

But when I run speedtest.net to check my internet speed it's sticking at 120-130Mbps when using Galaxy S7. When I use iPhone 6s, It's 180-190Mbps which is almost my maximum internet speed from ISP.

So I think there's an issue between S7 in combination with Netgear router. With other router like Linksys E6500, there is no issue.

 

Tried different settings but nothing realy helps.

 

I hope someone can help me.

 

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 6

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Garret14
Aspirant

Re: WiFi performance issue R7000 R7800 and Galaxy S7

Problem Solved

 

My ISP cable modem/router was the culprit. It's strange because iphone 6s had no issues.

 

My cable modem/router is now in bridge mode, so it's just a "dumb" modem right now. 

 

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RMinNJ
Luminary

Re: WiFi performance issue R7000 R7800 and Galaxy S7

Sounds like the S7 is about 60Mps slower...      Your saying with the E6500  the S7  gets that 60Mbps back?...that is really odd.

 

It has the same 866Mps connection (5Ghz) to the E6500?   The S6 was not using 2.4?  (upto 300Mps)?

 

I have an old S4  and its doesn't have good 5Ghz ability my R7000 unless I'm really close to the router.     

Message 2 of 6
Garret14
Aspirant

Re: WiFi performance issue R7000 R7800 and Galaxy S7

S7 is 60Mbps slower than iPhone6s. Same link speed connection of 866mbps.  Tried it on R7000 and R7800.

 

But only with internet download speedtest. Copying to Nas is way better. 

 

At first I thought it had something to do with my modem from ISP. But someone else with same modem and provider, who was using S7 and Linksys E6500, had no troubles at all. He measured 300MBps download with speedtest.net. So it's not directly a S7 issue but maybe a combination of factors.

 

I really like R7000 because of great wifi range but I will test other brand router this week to see if problem continues. I know 120-130Mbps is good enough but I want to be future proof and like the idea to have maximum speed.

 

Also tried different settings like:

 

MTU

CTS,RTS

PreAmble

different Channels

AP mode

Security modes

 

Message 3 of 6
RMinNJ
Luminary

Re: WiFi performance issue R7000 R7800 and Galaxy S7

How odd..

Let us know..     I always like Linksys from back in the day but when I was looking for a router their  1900ACS routers seemed to be having

fundamental problems..

ASUS was supposed to be faster or as fast as the netgear per the smallnetbuilder site.   

 

 

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 4 of 6
Garret14
Aspirant

Re: WiFi performance issue R7000 R7800 and Galaxy S7

I think Netgear routers are great in general and wifi range is great too. Even 5Ghz range is outstanding, but I have this issue with S7 and I am figuring it out where the problem is. Is it the router or is it something else

 

edit: I also want to mention that I can get 100Mbps on 2.4GHZ under good circumstances. So it's almost as fast as 5GHz in my case

Message 5 of 6
Garret14
Aspirant

Re: WiFi performance issue R7000 R7800 and Galaxy S7

Problem Solved

 

My ISP cable modem/router was the culprit. It's strange because iphone 6s had no issues.

 

My cable modem/router is now in bridge mode, so it's just a "dumb" modem right now. 

 

Topic may be closed.

View solution in original post

Message 6 of 6
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