eax12 extender and nord vpn incompatibility

[magyarflyer]

installed eax12 brand new out of the box

when trying to install Nord VPN the extender freezes the entire system and comes off line 

last time i tried it scrambled the original att u verse router so i had to replace the unit froze the entire unit with a mirror dialogue but that is beyond my level of knowledge

[plemans]

Nord VPn is 3rd party firmware or a program you install on a device. 

It either installs directly to a end use device like a tablet, pc, laptop.

Or it installs 3rd party firmware to something like a router. 

Its not installable to ATT's router or to the EAX12. 

[michaelkenward]

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@magyarflyer wrote:

installed eax12 brand new out of the box

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While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge, especially when we aren't talking about a router.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities

Those things are very different from the standard Netgear routers covered in this section.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.