I’ve just purchased this rax120v2 v1.2.8.40 firmaware

[Jsand3030]

I’ve just purchased this rax120v2 v1.2.8.40 firmaware less than a month ago and from the start am getting wifi drops multiple times a day. I don’t know why else to do but try and return this crap.

[FURRYe38]

What is the first 3 characters of the routers serial number seen on the sticker under the router? 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

[Jsand3030]

6JY

This isn’t the Comcast modem as I’ve tested connections to both routers and Comcast’s is stable.

[FURRYe38]

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?