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Orbi WiFi 7 RBE973

Re: Noticed it 3 days ago

VAHokies
Guide

Noticed it 3 days ago

I am having the exact same problem.  Noticed it 3 days ago.

When I successfully login to 192.168.1.1 I am redirected to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G.... 

When I disconnect from the internet, I can login to 192.168.1.1 just fine

 

Looking at the web traffic I see JavaScript code redirecting from 192.168.1.1 to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G.... 

I disabled JavaScript and I login but then I just get a blank screen.

 

Very frustrating

 

 

Message 1 of 7

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VAHokies
Guide

Re: Noticed it 3 days ago

I am having the exact same problem.  Noticed it 3 days ago.

When I successfully login to 192.168.1.1 I am redirected to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G.... 

When I disconnect from the internet, I can login to 192.168.1.1 just fine

 

Looking at the web traffic I see JavaScript code redirecting from 192.168.1.1 to https://accounts-qa.netgear.com/error?redirectUrl=http:%2F%2F192.168.1.1%2Fgenie_redirect_SSO.htm&serial_num=5G.... 

I disabled JavaScript and I login but then I just get a blank screen.

 

 

Message 2 of 7

Re: Noticed it 3 days ago

Same RAX50v2 router? Firmware version?

 

Browser? (These are ever changing animals.)

 

Operating System? (Windows can do strange stiff.)

 

 

Message 3 of 7
VAHokies
Guide

Re: Noticed it 3 days ago

Same router RAX50v2 / can't get firmware version since can't login


Tried and failed with:
Windows 10(Chrome)
Windows 10(Edge)
Linux Mint(Firefox)
Android(Chrome)

 

Message 4 of 7
VAHokies
Guide

Re: Noticed it 3 days ago

I reset to factory default and redid my settings and I still have the same problem.

 

I don't believe in coincidences; I think Netgear made some change in the last few days that is effecting rax50v2 routers.

 

 

Message 5 of 7
VAHokies
Guide

Re: Noticed it 3 days ago

I had the exact same problem with my RAX50v2, I noticed it on 1/24/2024.

I tried clearing the logs and then resetting the router - neither worked.

 

I have since confirmed that firmware update 1.1.4.28 caused this problem.

To confirm this, I reverted my router to firmware 1.1.3.18 and everything worked fine - I could login just fine.

Then I updated to firmware 1.1.4.28 and the problem was back - unable to login.

 




  

Message 6 of 7
FURRYe38
Guru
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