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Orbi WiFi 7 RBE973
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RAX38-100NAS

clydegray2
Aspirant

RAX38-100NAS

No WIFI “radio”.
All LEDs “normal”.
WIFI not recognized on any peripheral Devices.
No Internet “pass-through” to ports.
Seem like a “paper weight”, now.
Message 1 of 3
FURRYe38
Guru

Re: RAX38-100NAS

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

How is the wifi settings configured? 

 

Has a factory reset and setup from scratch been performed since last FW update?

Message 2 of 3
clydegray2
Aspirant

Re: RAX38-100NAS

Couldn’t access the unit via direct cable or Internet.
Spectrum UBEE DVW32CB Cable Modem
Automatic Setup
Repeatedly Reset Factory Settings
Failure observed at two physically different locations.
Adjacent WIFI (a NETGEAR “G” WGR614v9) Continued working.
Message 3 of 3
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