× Attn: Nighthawk Pro Gaming members, we have recently released firmware to address a critical security vulnerability. For more information click here. .
× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Trouble with Xbox connections

Ru123
Aspirant

Trouble with Xbox connections

Does the rs300 have full UPnP compatibility?
I have two Xbox ones and cannot use both on online games at the same time. If one’s turned off it’s fine.
All other consoles and devices fine.
I have tried with the default UPnP settings, I have tried port forwarding with UPnP off, I have tried reserving the IP addresses.
From what I can find online if these options don’t work it’s highly likely the router won’t support two Xboxes at once.
Is there a solution that anyone knows of?
Message 1 of 7
plemans
Guru

Re: Trouble with Xbox connections

might check with xbox and see if having different accounts helps. I know you can't have the same account running at the same time. 

https://support.xbox.com/en-US/help/hardware-network/console/my-home-xbox#:~:text=You%20can%20only%2....

 

Message 2 of 7
FURRYe38
Guru

Re: Trouble with Xbox connections

Leave uPnP enabled.

Check on the RS web page under Advanced Tab/Setup/WAN setup for NAT Filter. Set NAT filter from Secure to OPEN. 

This is needed if you have two more game consoles online at the same time and getting OPEN NAT Staus in games. Found this years ago. 


@Ru123 wrote:
Does the rs300 have full UPnP compatibility?
I have two Xbox ones and cannot use both on online games at the same time. If one’s turned off it’s fine.
All other consoles and devices fine.
I have tried with the default UPnP settings, I have tried port forwarding with UPnP off, I have tried reserving the IP addresses.
From what I can find online if these options don’t work it’s highly likely the router won’t support two Xboxes at once.
Is there a solution that anyone knows of?

 

Message 3 of 7
Ru123
Aspirant

Re: Trouble with Xbox connections

Thank you both. They’re two different xbox accounts.
I did find that WAN setting and set NAT to open so that’s not it either unfortunately.
Message 4 of 7
FURRYe38
Guru

Re: Trouble with Xbox connections

Did you hard power OFF the xboxes and then reboot the RS router after you set NAT Filter to OPEN? After router was bacdk to ready, power ON one xbox and check to see if it's signs on and then check NAT status on it's dash board. Then turn on the 2nd game console? 

How are the game consoles connected to the router? Wired is preferred. Can try wireless as well.

 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Message 5 of 7
Ru123
Aspirant

Re: Trouble with Xbox connections

Thanks, yes I have done all of that - the NAT status on both is actually open and they will both load into games but then the internet will completely drop out.
They’re both wireless. We have fttp so it’s a standard nbn box.
I have swapped back to the isps router until I can work out how to fix this, and the Xbox’s are working perfectly again.
Message 6 of 7
FURRYe38
Guru

Re: Trouble with Xbox connections

If you put the ISP router back online, try the Orbi system in AP Mode using this PDF process and see if both connected to the Orib system still have problems:
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS8...

Message 7 of 7
Top Contributors
Discussion stats
  • 6 replies
  • 459 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi 770 Series