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SRR60 - On power outage after a reboot - Devices not able to connect the router
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SRR60 - On power outage after a reboot - Devices not able to connect the router
I have a SRR60 with 5 satalites and around 80 devices connected. I don't recall having this problem in the past, I believe it is related to one of the latest firmware updates I've done.
Description of the problem -
Recently in the area where I live, we have a short power outage, in this case the router reboots - when it's back up any device which was previously connected to the router - is getting time out connecting to the router or it's connected but the DHCP server is not assigning the network IP number.
If I change the IP on my computer/phone to manually, and set up the network IP and DNS - the internet is working again on my device.
The DHCP will start working only after something like a day .....
Steps I've tried to do -
1) I've tried to lower the TTL to 1 hour - it did not help.
2) I've tried to assigned manual IP by using MAC address - but it also did not work, seems like the router is not respecting this rule. and keep assigning IP the way he wants.
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Re: SRR60 - On power outage after a reboot - Devices not able to connect the router
Welcome to the community! 🙂
Is the SRR60 directly plugged to an AC outlet? If yes, it would be best if its plugged to a UPS.
What is the current firmware version of the SRR60? If ever its not yet the latest version, I suggest you to update it then observe if the same problem will occur. The latest SRR60 firmware is v2.7.0.122 and you can download it here.
Regards,
DaneA
NETGEAR Community Team