I am trying to replace the CR100B Verizon Router with an SXR30 Router and 1 satellite. I have reset the router to factory settings and it ended with a solid white light. I connected to the router using same cabling from working system. Reboot fiber optic modem and then power up SXR30. I hard wire with my computer, go through the Netgear setup but end up with a Magenta light and no internet connection. I haven't used this router in some time but it did work before.
I spent 2 hours in a chat with Verizon and they were no help whatsoever. They would not answer a question as basic as, "Do you support 34d party routers in place of your own equipment?"
However, I did finally find the attached document. It appears that the ODN holds onto the IP address lease for their modem blocking attempts to replace their router. By issuing a command to release the IP address on the Verizon router and immediately unplugging it, I could then install the SXR30 with no issues.
Note that the document is from Verizon. All they kept saying was they didn't recommend 3rd party devices as they had a bunch of value added features that they could not elaborate on.
The Verizon solution was to replace the router with an older version (a CR1000A instead of CR1000B) and add 2 network extenders of their own. The newer router my son already had would have to be hardwired to the extenders while the older one could work wirelessly.
Very strange. I cannot find any mention in the CR1000B User Manual of putting the device into 'bridge' or 'passthrough' mode. This article mentions outright replacement using exactly the method you describe:
I spent 2 hours in a chat with Verizon and they were no help whatsoever. They would not answer a question as basic as, "Do you support 34d party routers in place of your own equipment?"
However, I did finally find the attached document. It appears that the ODN holds onto the IP address lease for their modem blocking attempts to replace their router. By issuing a command to release the IP address on the Verizon router and immediately unplugging it, I could then install the SXR30 with no issues.
Note that the document is from Verizon. All they kept saying was they didn't recommend 3rd party devices as they had a bunch of value added features that they could not elaborate on.
The Verizon solution was to replace the router with an older version (a CR1000A instead of CR1000B) and add 2 network extenders of their own. The newer router my son already had would have to be hardwired to the extenders while the older one could work wirelessly.
