New - RBR750 / RBS750 Firmware Version 7.2.6.21 Released

[ellybelly]

I have done all of that, and still no go! It appears not to recognise the file or load it properly.

Auto Update is enabled and I think it has tried to upgrade multiple times but failed every time; had to login to the wifi once every couple of days.

[mingcyu]

Ran into the same problem but got around it by extracting the zip. Seems like you can’t use the .zip.  Did you try extracting the zip file and uploading the .chk instead?

[mingcyu]

Update did go through, seems okay thus far.  I did have to manually sync the satellites after the updates back to the router as the router was not seeing them after upgrading the satellites first. Syncing was done via pressing the sync button the router and then pressing the sync button on the satellite

[ellybelly]

I have tried both... Still no joy.

Whats even more furstrating is that Netgear are so illusive.....

All I can think if is that the file is corrupted or somehting is wrong with the satellite itself.

[kolella]

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@ellybelly wrote:

I have tried both... Still no joy.

Whats even more furstrating is that Netgear are so illusive.....

All I can think if is that the file is corrupted or somehting is wrong with the satellite itself.

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 Are you updating directly from the RBS admin interface or from the RBR?

When I tried to update a RBK752 system from 4xxx to 7xxx I faced a problem with the RBR (i'm sorry not the satellite) where after clicking upload it always failed with an "error 500". I succeeded to update the RBR only after rebooting it.

MD5 (RBS750-V7.2.6.21.chk) = bbc595eb9ede0526a41ed935201f3d1e

[ellybelly]

I have only tried to update the satellite, not the Router

[kolella]

what is the md5 checksum of the file you are uploading to the satellite?

[ellybelly]

Abslutely no idea, but stupidly I have just realised that I skipped the update to 4.16.3.... 🙂

So I was trying the wrong file....

Sorry for being so dumb.

Do I need to update both to 4.16.3 first then apply latest?

[ellybelly]

But that maked no difference, it seems the satellite wont upgrade beyond V4.6.9.11

[kolella]

Probably yes

for md5 checksum if you have a mac/linux you can use terminal > md5/md5sum filename or otherwise online https://emn178.github.io/online-tools/md5_checksum.html

[kolella]

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@ellybelly wrote:

But that maked no difference, it seems the satellite wont upgrade beyond V4.6.9.11

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what firmware version is the current one on your RBR and RBS?

[ellybelly]

The Checksum for the 4.16.3 file is 080b3ef76ef00902a6a0814c50e7e741

The Checksum for the 7.2.16.1 files is bbc595eb9ede0526a41ed935201f3d1e

[ellybelly]

Both router and satellite are V4.6.9.11

[kolella]

I don't think you can upgrade RBS without upgrading RBR and having both synced but i'm not sure. what is the current firmware on both devices?

[kolella]

in between there is still 4.6.11.1

4.6.9.11 -> 4.6.11.1 -> 4.6.14.3 -> 7.2.6.21

[ellybelly]

So this needs to be done next?

[Foutiti67]

Hello everyone , 

I updated my RBR750 and my two RBS750 (one is connect on wifi and the other on RJ45 cat6).

Everything is allright .

I have just one problem. 

When i do a speedtest on the RBS connected with RJ45 the max speed is 90mb.( RBR and RBS wifi was at 900mb)

Before it was always 900mb on this. (i do reset etc ...)

Do you know this problem ?

THX

[kolella]

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@ellybelly wrote:

So this needs to be done next?

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I really don't know but if your satellite won't manually update to 4.6.14.3 or 7xxx i would try 11.1 (what does the firmware update page on the router state under available updates?) 

[ellybelly]

It wont accept the file for 4.6.11.1

[kolella]

I would unplug/plug the ethernet cable and check values in RBR statistics page 

[O_F]

I have an RBK753 system, updated both satellites and router without any issues. First updated satellites by logging into each satellite’s web interface, then updated the router. But it took a while for the satellites to show the updated firmware version in the web interface, the old version was displayed even after a reboot. But eventually it got refreshed.

I've seen some devices like my Google home hub and a smart things hub which are near one of the satellites loosing connection to the internet. My smartphone also switched to 5G a couple of times and showed “connected no internet” for WiFi. I’ve rebooted the router and satellites few times. Right now one of the satellite’s backhaul status shows “out of sync” but I can still log into it via IP. BTW both satellites are wired. Not a good start for the upgrade, but then again most Netgear Orbi updates were like that.

Its quite late over here, will continue testing tomorrow.

[kolella]

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@ellybelly wrote:

It wont accept the file for 4.6.11.1

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1) Does it always fail with wrong file?

2) have you rebooted the satellite?

3) can you post an image of the router (RBR) firmware admin page? 

[FURRYe38]

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modems power adapter from wall outlet.
Turn off router, RBS  and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on RBS then computers and rest of network.

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@Foutiti67 wrote:

Hello everyone , 

I updated my RBR750 and my two RBS750 (one is connect on wifi and the other on RJ45 cat6).

Everything is allright .

I have just one problem. 

When i do a speedtest on the RBS connected with RJ45 the max speed is 90mb.( RBR and RBS wifi was at 900mb)

Before it was always 900mb on this. (i do reset etc ...)

Do you know this problem ?

THX

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[FURRYe38]

You can go directly to v7 from what you have loaded now. Should be able too. 
RBS first then RBR lastly. 

Use MS Edge or Firefox browser to load the unpacked FW file. 

Use the RBS web page to send the FW file to it. 

All is explained inth initial post on how to load FW. 

Power cycle the system after loading the FW files. 

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@ellybelly wrote:

Both router and satellite are V4.6.9.11

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[Foutiti67]

Thx for respond .
Sorry I expressed myself badly .
The Rbr750 and the rbs ( connected by wifi are good . 900mb )
Just the rbs connected by rj45 is at 90mb ( up and down )