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No connected device found ios Android app

marine0816
Aspirant

No connected device found ios Android app

Orbi ax6000 firmware 3.2.11.2 "No connected device found" when connected to android app and iPhone app and looking at network map. What's the deal with this? Had same problem in last firmware update. Anyone else have this problem?

Thanks
Message 1 of 4

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FURRYe38
Guru

Re: No connected device found ios Android app

Has a factory reset and setup from scratch been performed since last FW update? 

There is newer versions of FW:

https://community.netgear.com/t5/Orbi-AX/New-v3-2-15-25-FW-update-seen-in-Orbi-App-Today/m-p/1917250...

 


@marine0816 wrote:
Orbi ax6000 firmware 3.2.11.2 "No connected device found" when connected to android app and iPhone app and looking at network map. What's the deal with this? Had same problem in last firmware update. Anyone else have this problem?

Thanks

 

View solution in original post

Message 2 of 4

All Replies
FURRYe38
Guru

Re: No connected device found ios Android app

Has a factory reset and setup from scratch been performed since last FW update? 

There is newer versions of FW:

https://community.netgear.com/t5/Orbi-AX/New-v3-2-15-25-FW-update-seen-in-Orbi-App-Today/m-p/1917250...

 


@marine0816 wrote:
Orbi ax6000 firmware 3.2.11.2 "No connected device found" when connected to android app and iPhone app and looking at network map. What's the deal with this? Had same problem in last firmware update. Anyone else have this problem?

Thanks

 

Message 2 of 4
marine0816
Aspirant

Re: No connected device found ios Android app

v3.2.15.25 fixed the issue. Thanks
Message 3 of 4
FURRYe38
Guru

Re: No connected device found ios Android app

Good to hear. Enjoy. 

 

Message 4 of 4
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