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Forum Discussion
Dewiz_45
Feb 24, 2023Tutor
Orbi disconnects iPhones only
I had purchased the Orbi RBR750 a few years ago because Netgear was having a sale on them . I had an Orbi RBR50 before this that ran flawlessly, 0 issues which I ended up giving to my brother so when ...
plemans
Feb 24, 2023Guru - Experienced User
Have you disabled the iphones random mac/ip address feature? Plus disable icloud relay?
That's where I'd start with them.
Dewiz_45
Feb 25, 2023Tutor
Was working last night but not this morning having the same issues, hooked up to my WiFi with no internet . Back to square one
- plemansFeb 25, 2023Guru - Experienced User
What modem/gateway is the router connected to?
What firmware version is on the router and the satellites?
Are you using IPv6?
Any parental controls or access controls being used?
- Dewiz_45Feb 25, 2023Tutor1. Modem is a Netgear Nighthawk model# CM1200
2. Orbi router & satellite firmware version is V4.6.14.3. Just checked and that’s the current version
3. Don’t think I’m set up for IPv6. Did a IPv6 test and it’s only showing that the IPv4 is working. IPv6 is showing “timeout” according to test-ipv6.com
4. I didn’t set up a parental control or anything else on my router. Plugged it in, setup the satellites and created my WiFi name with password. That’s all I’ve done.- plemansFeb 27, 2023Guru - Experienced User
Try enabling ipv6. See if that helps.