Orbi WiFi 7 RBE973
Reply

RBR750 Throttling Bandwidth

OahuOrbi
Aspirant

RBR750 Throttling Bandwidth

I have an Orbi RBR750 and it's been working fine up until recently.  Firmware is up to date, however it's throttling my bandwidth and I'm not sure why.  Direct connection between modem and computer gives me the fastest speeds, but when I go through the Orbi the bandwidth is throttled.  I'm connected via Ethernet cable, so it's not a wifi issue, however turning on the wifi yields the same result.  Yes, I've tried restarting both, but nothing seems to work.

Message 1 of 6
FURRYe38
Guru

Re: RBR750 Throttling Bandwidth

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Message 2 of 6
OahuOrbi
Aspirant

Re: RBR750 Throttling Bandwidth

Latest Firmware: V4.6.8.5_2.1.9

 

EN2251

Hitron Tech

Message 3 of 6
FURRYe38
Guru

Re: RBR750 Throttling Bandwidth

What is the CAT# lan cable between the modem and router? CAT6 is recommended.

 

Is Armor or Parental controls enabled on the RBR? 

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

 

Has a factory reset and setup from scratch been performed since last FW update?

 

 

Message 4 of 6
OahuOrbi
Aspirant

Re: RBR750 Throttling Bandwidth

Is Armor or Parental controls enabled on the RBR?

 

No

 

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?

 

Yes


Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

 

Completed the sequence, not helping.

 

Has a factory reset and setup from scratch been performed since last FW update?

 

No

Message 5 of 6
FURRYe38
Guru

Re: RBR750 Throttling Bandwidth

I would power OFF the ISP modem for 1 minute then back on. Factory reset the RBR and setup from scratch. Turn OFF the RBS for now. Disconnect ALL other devices from the RBR. Setup the RBR from scratch using 1 wired PC and web browser. 

Be sure to not enable Armor, SPC or Traffic Meter. Once you complete the setup wizard. Log out of the web page and close the browser. 

Run a speed test using Ooklas installable speed test app. 

Also try speed testing with a different PC as well to compare results.

Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 1455 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series