Re: RBR850 - no access to interface

FURRYe38 · ‎2020-11-30

And yet we have this:

https://community.netgear.com/t5/Orbi-AX/RBR850-no-access-to-interface/m-p/2014467/highlight/true#M9...

What version of Fw is currently running on your new system?

@kevinroy1974 wrote:
UPDATE : So after returning my rbk853 to amazon, I got them to replace them with another set. This is now over a week ago, I set them up exactly the same as the first set and guess what, no issues at all, working fine never been off no issues. admin working on mobile and on direct Web browser.

I have a suspicion the reason netgear can't replicate this is that there's a batch of ones with issues out there.
Will update with any issues next week but after a week of perfection not expecting to be saying anything tbh.

FURRYe38 · ‎2020-11-30

Limo with pick you up at 7pm. Been in your finest dress.

@FarmerBob1 wrote:
@FURRYe38 wrote:
Still wanna get my hands on your Orbi.
You are quite a forward kinda guy. Nothing until I get a "Socially Distanced" Dinner, Drinks (LOTS OF DRINKS) and Dancing. Then we'll see . . .

kevinroy1974 · ‎2020-11-30

Fw 3.2.16.22 over the air std firmware not manually updated, just straight out the box it did its fw update on install that was it.

FURRYe38 · ‎2020-11-30

Interesting.

Olivier00786 · ‎2020-11-30

@kevinroy1974 wrote:
Fw 3.2.16.22 over the air std firmware not manually updated, just straight out the box it did its fw update on install that was it.

Did you activate "IP reservation" in your system ?

Since I desactivate this option by deleting all reservations, my system is stable (almost 3 days)

zignice · ‎2020-12-01

It's been happening to me as well. I have the latest firmware. Every couple of days I cannot gain access to the router via the app or the web. The only way to get access is to reboot.

kevinroy1974 · ‎2020-12-01

No IP Reservation activated, I left everything default didnt activate anything other than changed deafult LAN IP Range from 192.168.1.x to 10.0.0.x

Kevin

mapotter99 · ‎2020-12-01

I’ve had IP reservations for the past year on this system, and no problems until the past couple of months. The recently released firmware update did not fix it for me, either auto-installing or manually installing.

FURRYe38 · ‎2020-12-01

Has a factory reset and setup from scratch been performed since last FW update?

Setup with out any IP address reservations and IPv6 disabled.

sas123 · ‎2020-12-01

Mine still remains stable for more than a week after manual update to V3.2.16.22_1.4.9.

What I don't undestand is all these recommendations of disabling features (e.g. IP reservation, etc.). With all due respect, those are not real solutions but perhaps turn arounds. It's like paying full price for a Ferrari but being told you can only use 4 cylinders; otherwise, the car is going to leave you stranded.

This requires a real fix by Netgear.

I can't comment on other people's experiences; but for me, it seems the above firmware has fixed my issue with regard to lack of access to the interface.

Cheers,

FURRYe38 · ‎2020-12-01

Just troubleshooting steps is all.

Do you any IP reservations? Just curious.

I don't have any set on mine. I guess I can add some and see.

@sas123 wrote:
Mine still remains stable for more than a week after manual update to V3.2.16.22_1.4.9.

What I don't undestand is all these recommendations of disabling features (e.g. IP reservation, etc.). With all due respect, those are not real solutions but perhaps turn arounds. It's like paying full price for a Ferrari but being told you can only use 4 cylinders; otherwise, the car is going to leave you stranded.

This requires a real fix by Netgear.

I can't comment on other people's experiences; but for me, it seems the above firmware has fixed my issue with regard to lack of access to the interface.

Cheers,

mapotter99 · ‎2020-12-01

With all due respect, I’ll let Netgear do the heavy lifting for what is obviously a firmware bug, given the length of this thread, rather than completely undoing my entire network as a bandaid.

In the meantime, I’ll just reboot my Orbi every day.

sas123 · ‎2020-12-01

Yes, I do have one third of my network (over 80 devices) with reserved IP addresses.

FURRYe38 · ‎2020-12-01

Ok, good to know. Ya, seems like a clean manual load is a good step. I've never had good faith in using the updater on the RBR. I prefer loading the files myself and either power OFF the RBR and RBS for 30 seconds or just doing a full factory reset and setup from scratch.

@sas123 wrote:
Yes, I do have one third of my network (over 80 devices) with reserved IP addresses.

Olivier00786 · ‎2020-12-02

@FURRYe38 wrote:
Ok, good to know. Ya, seems like a clean manual load is a good step. I've never had good faith in using the updater on the RBR. I prefer loading the files myself and either power OFF the RBR and RBS for 30 seconds or just doing a full factory reset and setup from scratch.

One question : how do you know there is a new update. My system update automatically the night. I should reset and reinstall all the system at each new update ? It's very complicated to do this each time ! @netgear : hurry up to fix this problem please.

FURRYe38 · ‎2020-12-02

To what version was your system updated last night?

I always check NG download site:

https://www.netgear.com/support/

Dbensette · ‎2020-12-02

After doing a factory reset the other day and turning off netgear Armor, I have lost access to the interface again today.

FURRYe38 · ‎2020-12-02

What FW version are you using?

@Dbensette wrote:
After doing a factory reset the other day and turning off netgear Armor, I have lost access to the interface again today.

Dbensette · ‎2020-12-02

I was on the most recent firmware available before the factory reset.

FURRYe38 · ‎2020-12-02

Also What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Happening on the RBRs web page and Orbi app?

@Dbensette wrote:
After doing a factory reset the other day and turning off netgear Armor, I have lost access to the interface again today.

Dbensette · ‎2020-12-02

It’s provided by Rogers, it’s a technicolour something I believe. Does 1GB Wi-Fi, although it’s in bridge mode to the orbi.

Browser does the same thing as well. I didn’t have any issues for a few months after purchase, then suddenly in late October or early November I would constantly lose the access a few days after each reboot.

FURRYe38 · ‎2020-12-02

v6 or v22?

@Dbensette wrote:
I was on the most recent firmware available before the factory reset.

Dbensette · ‎2020-12-02

22

Dbensette · ‎2020-12-02

V3.2.16.22_1.4.9.

FURRYe38 · ‎2020-12-02

Did you update manually and load the FW files or did it come from the RBRs auto update web page?