Orbi WiFi 7 RBE973
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Re: Regular network dropouts, but Orbi speed test claims everything is fine

FURRYe38
Guru

Re: Regular network dropouts, but Orbi speed test claims everything is fine

No, there is 2FA on Google. This needs to be enabled then have Google generate a 3rd party email app for you. Input this password into the Router. https://support.google.com/accounts/answer/185833

Message 26 of 33
aaronsher
Aspirant

Re: Regular network dropouts, but Orbi speed test claims everything is fine

That's what I needed, thanks! OK, email logs are working now, so now I just need to wait and see if the problem happens again. 

Message 27 of 33
FURRYe38
Guru

Re: Regular network dropouts, but Orbi speed test claims everything is fine

👍

 

Has the problem still been happening since you started configuring email logs? 

Message 28 of 33
aaronsher
Aspirant

Re: Regular network dropouts, but Orbi speed test claims everything is fine

I  haven't seen any dropouts recently. I don't know if that's connected to enabling email logging, or if it's a coincidence. 

Message 29 of 33
FURRYe38
Guru

Re: Regular network dropouts, but Orbi speed test claims everything is fine

How many days has it been since last problem appeared?

You can try disabling email logging and see if the problem returns...

Message 30 of 33
aaronsher
Aspirant

Re: Regular network dropouts, but Orbi speed test claims everything is fine

It was last week some time, but it's so irregular (and I don't have any logs about it...) it's hard to be exact. I'll try disabling the logging at some point, but I have to pick a time when I'm willing to lose my network occasionally so it's not so easy. If keeping email logging on makes it work, I have no problem with that. 

Message 31 of 33
FURRYe38
Guru

Re: Regular network dropouts, but Orbi speed test claims everything is fine

Ok Disabling email logging won't bring down the network. Just stops the emails from happening. 


If it's working, leave it and enjoy. 

Message 32 of 33
aaronsher
Aspirant

Re: Regular network dropouts, but Orbi speed test claims everything is fine

I did have another dropout over the weekend, and there's nothing in the logs except a weird pattern of NTP time syncs early in the morning on Sunday. That's presumably not related. I had trouble reaching the router over WiFi from my phone, which suggests that whatever is happening is local; when I did reach it, I ran a speed test and it was fine. 

 

So, bottom line, I seem to be back at square one - my evidence seems to suggest that the router just stops working for a few minutes randomly, and there's nothing in the logs to indicate a problem when it happens. 

Message 33 of 33
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