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I have just setup the ORBI Triband. When I test the system thru the app, I get close to 1000mbps. When I test the speed of the speed of the wifi I only get close to 250 mbps. i watch the youtube videos of setup and I see them getting close to 500 mbps on a speedtest. I have gon in and disabled 20/40. i even tried hardwiring a cable from the router to teh satellite and it was still the same. What am I missing? Thanks in advance.
Thank you for your help. I ended up calling Tech support on Sunday, spent 1 hour, not resolved, he elevated it. Spoke to tech support on Monday and after everything done he said he exhausted all possibilities and it was defective and told me to send back and get another one. I went to the store today and exchanged it for another, got it setup and guess what, it still didnt work. Same speeds. Called tech support who was unable to help. He told me so much garbage. I asked to speak to a supervisor, he transferred me to customer care. After explaining the situation and how the 3 techs just followed a list, he asked me if I was using a wifi 6 enabled device. I told him what I was using, he said they were not. Luckily my wife has the new Iphone 13 which is wifi 6 and this time I got 750mbps. This guy solved it for me in 30 seconds when 3 techs never asked that simple question. I hope this helps someone else who goes for all the bells and whistles but doesnt have the devices to support them.
2. what device are you testing on? (a lof o the time, the router isn't the bottelneck)
3. are you testing on 2.4ghz or 5ghz? hitting those speeds on 2.4ghz would be considered amazing.
Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole also in AP setup: RAXE500->EAX80 1.4gig download/50mbps upload from Xfinity We’re members of the public helping out on our own time.
Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole also in AP setup: RAXE500->EAX80 1.4gig download/50mbps upload from Xfinity We’re members of the public helping out on our own time.
What actual tplink 1200 is it (hint 1200 is a speed)?
Are you using access control, traffic monitoring, qos, or parental controls?
If so, disable them and reboot the router.
Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole also in AP setup: RAXE500->EAX80 1.4gig download/50mbps upload from Xfinity We’re members of the public helping out on our own time.
Thank you for your help. I ended up calling Tech support on Sunday, spent 1 hour, not resolved, he elevated it. Spoke to tech support on Monday and after everything done he said he exhausted all possibilities and it was defective and told me to send back and get another one. I went to the store today and exchanged it for another, got it setup and guess what, it still didnt work. Same speeds. Called tech support who was unable to help. He told me so much garbage. I asked to speak to a supervisor, he transferred me to customer care. After explaining the situation and how the 3 techs just followed a list, he asked me if I was using a wifi 6 enabled device. I told him what I was using, he said they were not. Luckily my wife has the new Iphone 13 which is wifi 6 and this time I got 750mbps. This guy solved it for me in 30 seconds when 3 techs never asked that simple question. I hope this helps someone else who goes for all the bells and whistles but doesnt have the devices to support them.
