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ZoneMaster's avatar
ZoneMaster
Apprentice
Oct 06, 2017
Solved

Major Failures After Firmware 2.0.0.74 Upgrade!

ORBI firmware version 2.0.0.74 is failing!   I have used the ORBI RBK50 system since Apr 2017. While running the 1.xx.xx firmware, the conection was incredibly reliable & fast. I had max speeds fro...
2.0.0.74
connection
disconnect
Firmware
rbk50
RBR50
RBS50
Troubleshooting
  • ZoneMaster's avatar
    ZoneMaster
    Apr 29, 2018

    This was fixed eventually. Everything was working fine until the V2.1.4.10 update: now AirPrint isn't working. It would be nice if Netgear could perform some quality control.

ZoneMaster's avatar
ZoneMaster
Apprentice
Oct 09, 2017

 The story so far:

  1. 1.12.0.18: Months of fast, reliable performance.
  2. Installed 2.0.0.74 on Oct 1st: repeated, consistant connection failures start.
  3. No improvement after trying various combinations of:
    1. Factory reset all units
    2. Reload firmware
    3. Daisy-chain on/off
    4. Regenerate backhaul password
    5. UPnP on/off
    6. Beamforming on/off
    7. MU-MIMO on/off
    8. 2 Satellites
    9. 1 Satellite
    10. Router only 
  4. I even tried (unsuccessfully) to roll back to the prior firmware version. The router updated, but the satellites refused the old firmware.
  5. Persistent disconnects continue with 2.0.0.74.

NETGEAR needs to fix 2.0.0.74 ASAP! 

 

NETGEAR, please acknowledge this problem and at least tell your users that a solution is being worked on!

ZoneMaster's avatar
ZoneMaster
Apprentice
Oct 10, 2017

I've had some success since I rolled back to 1.12.0.18 on my RBR50:

  1. Powered off both satelites (previously had difficulties installing 1.12.0.18 on my satellites)
  2. Loaded 1.12.0.18 to the router.
  3. Verified 2.4GHz connection to my iMac (too distant from router for 5GHz)
  4. Started large IDrive backup (which had been repeatedly failing on 2.0.0.74)
  5. Backup has been purring since last night (connection had failed within minutes on 2.0.0.74)
  6. Won't touch anything until backup finishes.

I consider this proof that 2.0.0.74 is seriously broken!

  • IDrive backups work when running 1.12.0.18 firmware.
  • I don't know if there is something about the data stream for IDrive that drives ORBI 2.0.0.74 especially crazy.
  • I am not sure if there are other disconnection problems for my other apps on 2.0.0.74.
  • The issues with IDrive on 2.0.0.74 are dramatic, repeated, & major.

NETGEAR --> FIX ORBI NOW!

  • ZoneMaster's avatar
    ZoneMaster
    Apprentice
    Oct 10, 2017

    Made contact with NETGEAR support. Hope these issues will be resolved soon.