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Re: NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
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NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
I see the following text keeps repeating in the file: /var/log/log_message:
5106:[<c021ea2c>] (unwind_backtrace) from [<c021bb24>] (show_stack+0x10/0x14)
5106:[<c021bb24>] (show_stack) from [<c04482e0>] (dump_stack+0x78/0x98)
5106:[<c04482e0>] (dump_stack) from [<c0223474>] (__do_user_fault+0x74/0xbc)
5106:[<c0223474>] (__do_user_fault) from [<c0223820>] (do_page_fault+0x2f0/0x370)
5106:[<c0223820>] (do_page_fault) from [<c02083dc>] (do_DataAbort+0x34/0x98)
5106:[<c02083dc>] (do_DataAbort) from [<c02096f4>] (__dabt_usr+0x34/0x40)
I am not sure as how I can fix this issue? I am also not able to upgrade the firmware to v2.7.1.60 (as specified in https://kb.netgear.com/000062494/RBR50-RBS50-Firmware-Version-2-7-1-60-for-US-Region-Only). I can not reset the device back to factory settings too ...
Any Help from Netgear would really be appreciated ...
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Re: NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Are you in the USA region? If not, then you need to use:
If your in the USA then you can try v102:
A factory reset is needed if you encounter problems after loading FW.
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Re: NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
I am connected to LinkSys EA9400 and I am unable to upgrade or reset my config to factory reset.
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Re: NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
Is the Orbi connected behind the Linksysy router?
Is the Orbi in AP mode?
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Re: NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
Yes, Orbi is behind the LinkSys router.
Yes, The Orbi is in AP mode.
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Re: NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
Tried and fails the same way.
This has been working for the past 8 months. Unfortunately, I see that there is no easy way to get a support person from Netgear to locate the issue and fix it (I see that there is constant dump of thread stack dump in log files in the router). I may have to finally return back to the store and look for a good alternative MU-MIMO router ....
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Re: NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
or it could be related to your firmware...?
recent upgrades?
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Re: NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
You might update FW to v102:
Been working well for me....
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970...
@selva wrote:Tried and fails the same way.
This has been working for the past 8 months. Unfortunately, I see that there is no easy way to get a support person from Netgear to locate the issue and fix it (I see that there is constant dump of thread stack dump in log files in the router). I may have to finally return back to the store and look for a good alternative MU-MIMO router ....
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Re: NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
v102 is stable. Working fine.
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Re: NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
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Re: NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
Yes, the LinkSys Wifi is disabled and works as just wired router.
As I am unable to upgrade the FW in the current device and the device keeps dropping the internet connection, I had to return this router back to store (as I have no help from Netgear in fixing this bug).
With the different mesh router, the setup is working fine now. Thanks for all of your help.
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Re: NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
Probably a faulty unit. Good Luck.
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Re: NetGear Orbi RBR50 with firmware V2.7.0.70 - drops off Internet (almost twice a day)
Probably a faulty firmware. Good Luck.
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