× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Orbi WiFi 6 suggested modem UK

JAnderson008
Aspirant

Orbi WiFi 6 suggested modem UK

I have the orbi 850 WiFi 6 router mesh system and can’t turn my router on my isp provided modem. Can anyone suggest a good modem where I can turn the router off and works well with the mesh system? I’m still having connectivity issues with my router on my modem and orbi which is causing my internet to drop!
Thanks.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 4

Re: Orbi WiFi 6 suggested modem UK


@JAnderson008 wrote:
I have the orbi 850 WiFi 6 router mesh system and can’t turn my router on my isp provided modem.


My guess is that the existing modem can be made to work. Modems are not special devices and an Orbi system should work with any modem you throw at it.

 

What is your existing modem?

 

Which ISP do you have and what sort of Internet does it provide? DSL? Something else?

 


@JAnderson008 wrote:
I’m still having connectivity issues with my router on my modem and orbi which is causing my internet to drop!


A new modem might not fix that. Why not try sorting out your existing problems before spending money on a new modem that may behave just the same?

 

 

Message 2 of 4
JAnderson008
Aspirant

Re: Orbi WiFi 6 suggested modem UK

Hi thanks. My modem is once provided by plusnet which is my isp here in the UK. It’s dsl. I’ve tried and tried in the settings to make it just a modem not a router, but no luck.
I really don’t want to buy a new modem but can t work out how to turn this one off.
Message 3 of 4

Re: Orbi WiFi 6 suggested modem UK


@JAnderson008 wrote:
My modem is once provided by plusnet which is my isp here in the UK.


Plusnet is the poor/frugal person's BT. (It is all on the same network) You don't tell us what that modem is – Plusnet has used several over the years – but at a guess it is some variant of the Homehub junk that BT provides.

 


@JAnderson008 wrote:
I’ve tried and tried in the settings to make it just a modem not a router, but no luck.


There's BT for you. Consumer hostile. A lot of people hit that brick wall. I replaced my BT modem/router.

 


@JAnderson008 wrote:
I really don’t want to buy a new modem but can t work out how to turn this one off.

That's odd, your first message asked for modem recommendations.

 

No matter. You do not have to turn it off. You can put the Orbi into wireless access point mode. Many people do that. Me included. Just turn off the wifi on your Plusnet modem. The Orbi then does its wifi magic for you.

 

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

Check the section in the manual Use the router as a WiFi access point.

 

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 1033 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi 770 Series