Orbi WiFi system

[Billyh1980]

When signing into my orbi app it said password is Default but when I enter it keeps saying its incorrect

[CrimpOn]

When the Orbi is first set up, or when it is "Reset to Factory", the user name is "admin" and the password is "password".

"Default" in the Orbi app does not mean to (literally) type the word "Default".  If the password was changed during setup, enter the new password into this field.  The user name is always "admin" and cannot be changed (easily).

[airwolf666]

I am having an issue logging into my orbi android app in that i insert the password which works and then it takes me to the next page and then before i can choose what to do, the app takes me back to the login page.

[michaelkenward]

This does nto sound like the same question as the one from @Billyh1980 

As per the "rules" you would do better to start your own discussion, especially if you want the Netgear team to see your message.

[Blanca_O]

Hi @airwolf666

What is the Orbi Android app version installed on your phone? 

Have you tried to uninstall and re-install the app? If not, please do so. 

Can you login via browser?

What is the firmware version installed? 

Regards, 
Blanca 
Community Team

[airwolf666]

I was asked to start a new chat on this at

https://community.netgear.com/t5/Orbi/Android-app-doesn-t-connect-to-my-orbi-router/td-p/1729904#.XK...