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Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Today I decided to connect my Apple TV via lan cable to a switch then to the Orbi Router not Sat.
Interestingly enough I noticed 2 drops on internet on the Apple TV even on Lan cable within about 60 mins and a immediate reconnect.
I therefore setup the exact same network switch cables etc. and this time connected it to my R8500 instead of using Orbi.
No Drops of internet connection in 60 mins.
So I am beginning to think there are two issues here. 1. The wifi drops. 2. The internet drops (Both on Lan and wifi)
And just info on the Wifi drops.
Noticed drop on Macbook Pro this morning 100cm away from the main Orbi Router. At the same time my iphone also dropped the Wifi connection to the Orbi Router.
So it's not a single device issue its dropping multiple devices at the same time.
I've suffered from WiFi and Internet drops on both .18 and .34. I'm using the Orbi in AP mode with a Asus AC-RT66U acting as router/DHCP server with WiFi turned off.
Checking the logs on the Orbi I could see that it was reconnecting to the Internet every 12 hours , and that's when the disconnects were happening. The DHCP lease on the Asus is 12 hours.
The problem could be with the Orbi or the Asus but changing the Orbi to a static IP address has solved the issue. No disconnects in 3 days.