Orbi satellites are up but not showing up on Orbi iphone app or orbilogin.com

[dctheobald]

I have a Orbi Router and 2 satellites.  After following the install instructions successfully, i updated the firmware of all three devices to V2.0.0.74.  Everything appears to be working as expected, but when i go to the orbi iphone app, or orbilogin.com on a browser it does not show the satellites in the attached devices number.  However, if i go to each satellite's status page (eg: http://192.168.1.4/status.htm) it shows each satellite connected and online.  Why is this happening?

[dctheobald · Accepted solution]

This issue was resolved by simply rebooting the router.  Once that happened, both the satellites became visible again.

[aaz]

So if you are not seeing the satellites in the list, then how do you know what their IP address is to go to their status page?

[dctheobald · Accepted solution]

This issue was resolved by simply rebooting the router.  Once that happened, both the satellites became visible again.

[DaveHamilton]

I’ve got the same setup and same problem. Power-cycled everything last night to no avail. I wonder if this is a bug in the V2.0.0.74 firmware?

[DarrenM]

Hello Dave 

are you seeing the satellites when logged into the orbis gui?

DarrenM

[DaveHamilton]

I wasn't back when I posted this reply originally, but now they appear as expected in the Orbi GUI.

They were definitely *working* before, I just couldn't see them, was all.