Port forwarding not working

[CarlE123]

Hei have been trying to port forward my router so me and my friend can play call of duty bo4 together, but it doesn't seem to work

[CrimpOn]

The most common problem involving internet gaming is having a "Double NAT" situation, where the Orbi is in "router" mode and connected to an ISP device that is also a "router" (in addition to being an internet modem.)  Netgear describes a Double NAT in this web page:

https://kb.netgear.com/30186/What-is-Double-NAT 

Notie the link at the bottom on how to fix it.

What is this Orbi connected to? (brand, model)

[CarlE123]

I think you are right. My modem is not in bridge mode so I will try and turn it to bridge mode later

[FURRYe38]

This would be a double NAT (two router) condition which isn't recommended.
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

[CarlE123]

i set my modem to bridge mode but its still not working tho

[CrimpOn]

Probably worth a minute to double check that the Orbi router "internet address" matches the public IP address reported by any of the port scanning web sites, such as Gibson Security "Sheild's Up!": https://www.grc.com/x/ne.dll?bh0bkyd2 

[CarlE123]

And if it matches then what

[CrimpOn]

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@CarlE123 wrote:

And if it matches then what

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More like, if it doesn't match is an "aha" moment.  No match means impossible to port forward because external connection attempts will be blocked before they reach the Orbi.

[CarlE123]

I think i will call my isp thingy on monday

[CrimpOn]

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@CarlE123 wrote:

And if it matches then what

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Making assumptions has seldom worked out for me.  For example, one could infer from the question that the IP address shown on the Orbi web interface matches the IP address shown by port testing web sites.  Or, one could infer that you have not checked and this is in anticipation of the results.  If they don't match, then port forwarding can never work.  If they DO match, then something else is blocking port forwarding. 

[CarlE123]

its the right ip but its says connection timed out when I check for open ports

[CrimpOn]

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@CarlE123 wrote:

its the right ip but its says connection timed out when I check for open ports

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Can you make a screen shot of this message?  What is "timing out"?

[CrimpOn]

Thanks for providing the screen shot.  I had hoped it would give some indication of "what" was looking for the open port.

i.e. is this a computer or smartphone on the LAN?

a web site on the internet?

[CarlE123]

its on my computer. And i have stopped the port forwarding attempt because I don't really need it but I have a new issue now when I try to play csgo I cant connect to servers with the port 27017