Re: RBR50 Slow Speeds and Intermittent Connection

Hirgs · ‎2018-12-01

I have an rbr50 system (1 router, 2 satellites) purchased from Costco one year ago. System was working fine until latest firmware update. I have it in AP mode with Comcast modem. Every 12-24 hours, the speed of the satellites slows to around 40mbs. After resetting the satellites, the speed jumps back up to 250mbs, but drops back down to 40mbs 12-24 hours later. I am now having to reset the satellites every day which should not be the case. Anyone have similar issue?

Dawgs73 · ‎2018-12-01

Same problems here. Can’t find a fix. $500 piece of trash.....

Brads515 · ‎2018-12-02

Same problem here. All of a sudden connections are weak to all devices and WiFi is cutting out all the time. Please fix!!!!!!

FURRYe38 · ‎2018-12-03

What is the Mfr and model# of the ISP modem the NG router is connected too?

Try a Factory reset and setup from scratch.

@Hirgs wrote:

I have an rbr50 system (1 router, 2 satellites) purchased from Costco one year ago. System was working fine until latest firmware update. I have it in AP mode with Comcast modem. Every 12-24 hours, the speed of the satellites slows to around 40mbs. After resetting the satellites, the speed jumps back up to 250mbs, but drops back down to 40mbs 12-24 hours later. I am now having to reset the satellites every day which should not be the case. Anyone have similar issue?

FURRYe38 · ‎2018-12-03

What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

Try a factory reset and setup from scratch.

@Brads515 wrote:
Same problem here. All of a sudden connections are weak to all devices and WiFi is cutting out all the time. Please fix!!!!!!

Dawgs73 · ‎2018-12-03

I have an Arris SB8200 modem. My connection randomly stops altogether. Rebooting the Orbi base fixes the problem. Never had to do this until last few weeks. Nothing has changed hardware-wise.

FURRYe38 · ‎2018-12-03

If the FW was updated via auto update, please try a factory reset and set up from scratch.

@Dawgs73 wrote:
I have an Arris SB8200 modem. My connection randomly stops altogether. Rebooting the Orbi base fixes the problem. Never had to do this until last few weeks. Nothing has changed hardware-wise.

Dawgs73 · ‎2018-12-10

Tried as suggested. Still randomly cuts connection to internet. Reboot router only and works again.

FURRYe38 · ‎2018-12-10

Try a Manual FW load:
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highligh...

@Dawgs73 wrote:
Tried as suggested. Still randomly cuts connection to internet. Reboot router only and works again.