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RBS20 LED light solid amber
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RBS20 LED light solid amber
I've read a ton of articles and looking for help before I give up. I have an orbi router and 1 satellite set up and running for a while now. The kit originally came with two satellites but I didn't have a need for the 2nd until now. I unwrapped it as I've never used it before and the power led light is solid amber. I've tried resetting by holding 7 seconds, power off while holding reset 7s, power on hold reset for 7. Also did same sequence in 30s, 3 times...on off on keeping reset held down. Another article said do it and unplug power, tried that with no success. What do I do? It must be a firmware issue or something but it's technically new out of the box. I don't have extended warranty...I'm sure this has been answered before but not sure where to go from here.
Thanks!
Paul
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Re: RBS20 LED light solid amber
You can try recovering it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash
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Re: RBS20 LED light solid amber
So is there a next step or am I **bleep** out of luck? It was new in the box like I stated and we didn't need the 2nd extender until now and when we unwrapped it from the packaging it immediately didn't work. I doubt netgear will help at this point.
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Re: RBS20 LED light solid amber
Thanks.
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Re: RBS20 LED light solid amber
Did you try to use TFTP as @plemans suggested?
If so, what happened? That might offer some clues as to what has happened to this device.
It is hard to know what you mean by this:
He said he was able to speak to the satellite but then it would stop communicating back.
Was that TFTP? Something else?
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Re: RBS20 LED light solid amber
Tftp was tried. Did not work. When device is connected to Ethernet it is not recognized. Thus tftp and flash would not work and why I tried jtag as a last resort. The bootloader is corrupted.
Nothing more that I can think of to fix this with out hours of more work and involving solder a new processor. It’s highly plausible to have this fixed, but not on any level of cost and time to put into it.
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Re: RBS20 LED light solid amber
@plmskier wrote:
When device is connected to Ethernet it is not recognized.
What does that mean? You could not find the IP address?
TFTP is a picky process that has to be approached carefully.
"not recognized" could mean many things. The command like messages are the key to understanding what is happening.
I don't remember "not recognized" being a part of the repertoire.
To get the device into a state where TFTP work you need to pay attention to the power LED and what you see.
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