Satellite connected to 2.4 Ghz, not 5 Ghz?

[haikalpribadi]

I also had this issues after I did a firmware update. Was so dissatisfied with reading this forum post, and the fact that there is no response from the Netgear team.

But I kept on trying to configure and reconfigure every page, till, in the end, I hit "Smart Setup Wizard", which dropped my wifi briefly and when it came back on, all devices (including the Satellite) is now on 5 GHz. Perhaps you guys can try that and see if it also works for you Orbi.

[vtrusty]

are we still beating a dead horse with this issue?

figured I’d chime in because I saw an add for the new Netgear Nighthawk Mesh router and laughed because they haven’t even fixed the Orbi.

[FURRYe38]

My Orbi is working fine on 5Ghz or eithernet wired backhaul. .

[gdeangelis]

It's most likely due to the (4) 5G backhaul antenna placement which is at the top of the unit on the side that does not have the ethernet ports on it.  My guess is it is very directional, which has been proven out by satellite placement knowing the antenna locations.