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Forum Discussion
Virgin Media Hub3 and Orbi
I live in quite a large (5 bed - 4 storey) Victorian house and currently have a Virgin Hub3 on the ground floor and one Netgear WN3000RP extender in an upstairs room. This is not sufficient for adeq...
Ok seems my ‘mandatory’ virgin hub upgrade coupled with a ‘i hadnt really checked for a while but as my hub was being replaced i thought i may as well’ orbi firmware upgrade basically killed any semblance of stability. The Virgin hub is a rebadged Arris TG2472 which ive read up on and was shocked at all the complaints. My previous hub was setup in modem mode and i was running older firmware on my orbi which was stable and fast.
ive manually taken the firmware back to 2.0.1.4 for the orbi which seems to have fixed the sattelite dropping. Changed the hub from modem to Router mode, disabled the wifi and put the Orbi’s IP address in the hub DMZ and it seems to be mostly stable now (i say mostly as it has dropped once in the last couple of hours) - hopefully im onto a better setup now. if it starts to degrade ill try AP mode on the Orbi as im really just using it for better wifi coverage in far flung areas of my home. Not sure if that will make any difference but ill give it a go.
i had a philips hue bridge and a sonos boost feeding both my lighting and 5 piece sonos music streaming plugged into the orbi but have not plugged them back in yet in fear of the whole thing falling down or for me to hit some incompativilities somewhere. given ive now got 2 routers back to back can anyone recommend the best one to use for my lights and sonos now?
Thanks for all the help so far guys. Virgin seemed to have screwed up with their new hub which is flaky and Netgear seemed to have screwed up the last few firmware releases so i was really in the wars. Hopefully this will get better over time
Thanks for this. I recently upgraded my Virgin Hub 3.0 from the original 3.0 version when it died on me due to hardware failure and the latest firmware upgrade for this rebadged Arris box renders Modem Mode when combined with Orbi a no-go. I have had to leave the wifi on the Hub to ensure Internet is accessible. I will probably convert Orbi to an AP. Other than having one extra Wifi access point I have all the functionality of the previous infrastructure, but please be wary of so-called upgrades to software etc as in this case they had a material impact on the Virgin SH3 and Orbi combination.
If you configure the Orbi for AP mode, then you can disable the wifi on the HUB. This is recommended as it can cause interferences with the Orbi wifi system and having other wifi signals in close range.
kiwi-rich wrote:
Thanks for this. I recently upgraded my Virgin Hub 3.0 from the original 3.0 version when it died on me due to hardware failure and the latest firmware upgrade for this rebadged Arris box renders Modem Mode when combined with Orbi a no-go. I have had to leave the wifi on the Hub to ensure Internet is accessible. I will probably convert Orbi to an AP. Other than having one extra Wifi access point I have all the functionality of the previous infrastructure, but please be wary of so-called upgrades to software etc as in this case they had a material impact on the Virgin SH3 and Orbi combination.
Although bear in mind if you get an internet problem and your hub reboots you'll lose your wifi network and therefore local access, if you have your Orbi in AP mode.
- Adding to my previous reply about configuring Orbi with Virgin Hub by resetting both boxes, I just found out the Virgin hub is in modem mode, so wifi is off from that box.
I recently purchased an HP Envy printer but I couldn’t use it as an AirPrint printer until I switched the Orbi Satellite off. The printer was treating it like a second network. Now the AirPrint works beautifully but the Orbi Satellite is banished to my garage. Money wasted. I mean.. sacrificing coverage around the house and garden so you can once a month print something off your phone seems harsh? Just move nearer the AP with the printer and then print - then they will be on the same AP no?
Maybe raise a ticket on HP too as really it should just work?
Disable the Airprint on the HP printer and test the Orbi again...Orbi should work well if set up right.
andrewjboswell wrote:
Adding to my previous reply about configuring Orbi with Virgin Hub by resetting both boxes, I just found out the Virgin hub is in modem mode, so wifi is off from that box.
I recently purchased an HP Envy printer but I couldn’t use it as an AirPrint printer until I switched the Orbi Satellite off. The printer was treating it like a second network. Now the AirPrint works beautifully but the Orbi Satellite is banished to my garage. Money wasted.I bought the HP printer so I could use AirPrint. My point is that it doesn’t work with Orbi Satellite. Disabling Airprint isn’t an option.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.Where was the printer in relation to distance from the router and satellite. If the printer if broadcasing its own wifi, this would cause interference with the Orbi Wifi. What channels is the printer using? Channels would need to be far and separate from the Orbis Wifi.
You should contact HP about this and see if they have any information regarding there printer working with the Orbi.
What channels are you using on the Orbi? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Disabling the wifi on the printer is only to see if it helps with the Orbi Wifi.
andrewjboswell wrote:
I bought the HP printer so I could use AirPrint. My point is that it doesn’t work with Orbi Satellite. Disabling Airprint isn’t an option.
Thanks for your thoughtful reply.
I have no problem with the Orbi satellite other than it prevents AirPrint from working. Apart from that it works fine.
I was just posting here to help anyone else faced with the same issue.
Thanks,
Andrew
Not sure if any of these would be helpful:
