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Orbi WiFi 7 RBE973

Re: v2.7.5.6 more unstable?

stevenhar
Tutor

v2.7.5.6 more unstable?

Since updating to the latest firmware v2.7.5.6 for RBR50 / RBS50 I've noticed at least two crashes, there may have been more.

 

Has anyone else noticed increased instability since updating from v2.7.5.4?

 

Also you would have thought if they we're fixing security issues they would have updated the SSL certificate so it worked with chrome, I mean come on guys, while you were at it...

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 12
FURRYe38
Guru

Re: v2.7.5.6 more unstable?

Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.


Has a factory reset and setup from scratch been performed since last FW update?

Message 2 of 12
stevenhar
Tutor

Re: v2.7.5.6 more unstable?

Had another restart, so definitely something not right.

 

I have just tried the full system reboot, will monitor and try factory reset + restore if its still an issue.

Message 3 of 12
FURRYe38
Guru

Re: v2.7.5.6 more unstable?

If the FR and setup from scratch fails, then might revert back to prior working version of FW. 

Message 4 of 12
Joelcc
Tutor

Re: v2.7.5.6 more unstable?

I have an RBR50 + 2xRBS50 and also experience almost-daily network disconnects since upgrading to 2.7.5.6

I've tried all the usual reboot steps including my fiber modem and powering each NetGear device one at a time slowly.

Doesn't seem to help. I now regret  applying the firmware update.

Warning to others: Don't upgrade unless you need to. If it's not broken, don't upgrade.

Message 5 of 12
stevenhar
Tutor

Re: v2.7.5.6 more unstable?

The problem is the only information provided was it was a security update, which are typically important to apply and without any details we can’t make an informed decision.

It sux there would be this type of regression though and if the restart doesn’t help I am going to regret updating. But I guess worst case is having to manually downgrade
Message 6 of 12
FURRYe38
Guru

Re: v2.7.5.6 more unstable?

If the Factory Reset and setup from scratch fails, then might revert back to prior working version of FW.


@Joelcc wrote:

I have an RBR50 + 2xRBS50 and also experience almost-daily network disconnects since upgrading to 2.7.5.6

I've tried all the usual reboot steps including my fiber modem and powering each NetGear device one at a time slowly.

Doesn't seem to help. I now regret  applying the firmware update.

Warning to others: Don't upgrade unless you need to. If it's not broken, don't upgrade.


 

Message 7 of 12
stevenhar
Tutor

Re: v2.7.5.6 more unstable?

Reverted to V2.7.5.4 and no problem since, so clearly a serious issue with the V2.7.5.6.

Message 8 of 12
FURRYe38
Guru

Re: v2.7.5.6 more unstable?

Since this series is EoL and newer FW may not be the best, you might give Voxels FW a go. I've had his on my 50 series years ago. Worked well. Enjoyed that you could add some other features to the system. 

 

Good Luck. 

Message 9 of 12
nishantgandhi
Aspirant

Re: v2.7.5.6 more unstable?

I am faacing the exact same issues with my 50. Can you please provide a link to downgrade the FW?

Message 10 of 12
CrimpOn
Guru

Re: v2.7.5.6 more unstable?

All firmware versions for Orbi systems can be found by entering the model number in this page and then selecting "Downloads":

https://www.netgear.com/support/ 

Message 11 of 12
Dubhlaine
Aspirant

Re: v2.7.5.6 more unstable?

Thanks for posting this, I've been burned before updating older products with the latest firmware. I'll stay with the working one for now. Many Thanks 👍
John
Message 12 of 12
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