RBK43 upload speed at 750+ mbps but download capped at 550 mpbs when wired?

[Siege7817]

Hey everyone,

So my internet is fibre running at 1 Gbps down/750 mbps up and I am using the latest .210 firmware and when I do a speedtest I get 750+ up but only about 550 mbps down.  Is there a setting I am missing?  This is using wired of course, my wireless speeds are fine.  Any suggestions would be great, thanks.

[FURRYe38]

What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?

Has a factory reset of the Orbi router and setup from scratch then go in and immediately test speeds with a wired connection? Don't enable QoS, Access Controls or Traffic Meter or IPv6 on the Orbi? 

Might review these:

https://community.netgear.com/t5/Orbi/New-RBR50-Satellite-setup-some-thoughts-and-questions/m-p/1695...
https://community.netgear.com/t5/Orbi/Download-speed-cut-in-half-on-wired-connection/m-p/1695372/hig...

[ekhalil]

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@Siege7817 wrote:

Hey everyone,

So my internet is fibre running at 1 Gbps down/750 mbps up and I am using the latest .210 firmware and when I do a speedtest I get 750+ up but only about 550 mbps down.  Is there a setting I am missing?  This is using wired of course, my wireless speeds are fine.  Any suggestions would be great, thanks.

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- Do you use wired or wireless backhaul or a combination?

- What other wired devices do you have connected to Orbi?

- Is Daisy Chain enabled or disabled?

- What wireless speeds to do get?

[FURRYe38]

Any progress on this? 

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@Siege7817 wrote:

Hey everyone,

So my internet is fibre running at 1 Gbps down/750 mbps up and I am using the latest .210 firmware and when I do a speedtest I get 750+ up but only about 550 mbps down.  Is there a setting I am missing?  This is using wired of course, my wireless speeds are fine.  Any suggestions would be great, thanks.

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[Siege7817]

Yes when wired, upload is 750+ but download (which is 1 Gbps) is only 550 mbps.

[FURRYe38]

What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?

Has a factory reset of the Orbi router and setup from scratch then go in and immediately test speeds with a wired connection? Don't enable QoS, Access Controls or Traffic Meter or IPv6 on the Orbi? 

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@Siege7817 wrote:

Yes when wired, upload is 750+ but download (which is 1 Gbps) is only 550 mbps.

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[alstsmith]

Hi there,

This sounds suspiciously like the issue here                              ORBI used as Gateway Slower than 1GB Connection                        ...

Are you connecting with PPPoE on the Orbi?

[FURRYe38]

That poster mentioned: 

"RBK50 to run at 1GBS via ethernet when setup using PPOE and VLAN201. When I test the speeds with ethernet to the centurylink ZyXEL C3000Z,"

Possible same issue, those he never fully completed giving details or updated about his status. I did refer him to NG support. 

Hopefully something you can work with NG support to figure out why PPPoE is not up to speed on this protocol. 

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@alstsmith wrote:

Hi there,

This sounds suspiciously like the issue here                              ORBI used as Gateway Slower than 1GB Connection                        ...

Are you connecting with PPPoE on the Orbi?

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[Siege7817]

Actiontec T3200M, ISP is Telus, ONT is a Nokia.  I have no QoS, access controls or Traffic Meter or IPv6 enabled.  I will try a factory reset and see if that helps, I tested with my laptop directly to the ISP modem and get 950+ as I should but as soon as I plug the orbi into the same port it maxes out at 550 mpbs but 770+ on upload.  So definitely something with the orbi imo.

[FURRYe38]

Does Telus use DHCP or PPPoE for the connection from the modem to there services? 

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@Siege7817 wrote:

Actiontec T3200M, ISP is Telus, ONT is a Nokia.  I have no QoS, access controls or Traffic Meter or IPv6 enabled.  I will try a factory reset and see if that helps, I tested with my laptop directly to the ISP modem and get 950+ as I should but as soon as I plug the orbi into the same port it maxes out at 550 mpbs but 770+ on upload.  So definitely something with the orbi imo.

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[Siege7817]

I believe it's DHCP.  How would I check it?

[FURRYe38]

Ask your

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@Siege7817 wrote:

I believe it's DHCP.  How would I check it?

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ISP. If you have access to the modem then you might beable to check there. 

[Siege7817]

ISP Protocol says Via DHCP.

[FURRYe38]

Let us know how it goes with NG support. Check your inbox. Ask NG to capture your debug logs..

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@Siege7817 wrote:

ISP Protocol says Via DHCP.

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