- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
JGS516PE Orange fan light - Unable to open support ticket
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
I have an orange fan LED light on my JGS516PE switch. I logged in to my support to submit a support ticket, it doesn't seem to work. When I click on the blue "Contact Support" button, the page reloads and the area where content should be is blank. I have tried Safari and Chrome, different WiFi networks, and tried from my phone - all with the same result. Contact Support
How can I contact support to get help?
As an aside, uploading proof of purchase doesn't seem to work either.
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @svtdriver,
I suggest you to access the JGS516PE product page here then click on the button that says "Guided Assistance" and follow the online procedure to get a replacement to your switch.
Regards,
DaneA
NETGEAR Community Team
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @svtdriver,
I suggest you to access the JGS516PE product page here then click on the button that says "Guided Assistance" and follow the online procedure to get a replacement to your switch.
Regards,
DaneA
NETGEAR Community Team