Orbi WiFi 7 RBE973
Reply

no volumes or usb disk on readycloud

ErikBest
Tutor

no volumes or usb disk on readycloud

Morning, 

 

da molto tempo non riesco ad accedere al mio readycloud in quanto mi risponde "no volumes or usb disk on readycloud"

 

Da cosa dipende?

Model: RN10200|ReadyNAS 100 Series 2-Bay (Diskless)
Message 1 of 13
StephenB
Guru

Re: no volumes or usb disk on readycloud

Message 2 of 13
ErikBest
Tutor

Re: no volumes or usb disk on readycloud

I've seen that.

 

I tryed to rejoin with ready cloud but it deosn't work.

 

I am able to enter to ready cloud with administrator from the lan but i'm not able to enter in readycloud with my private username.

Message 3 of 13
JennC
NETGEAR Employee Retired

Re: no volumes or usb disk on readycloud

Hello ErikBest,

 

When you get to the admin page's Cloud > ReadyCloud, you should see your ReadyCloud account in the "signed in as" portion. If you are not able to sign in, please provide us the error message you get. I also strongly recommend to backup all the files that stored to the ReadyNAS Volume.

 

Please send the firmware version of your ReadyNAS as well.

 

Regards,

Message 4 of 13
ErikBest
Tutor

Re: no volumes or usb disk on readycloud

I See my account in readycloud and The firmware is The Last release.
Thanks for help
Message 5 of 13
ErikBest
Tutor

Re: no volumes or usb disk on readycloud

Sorry i've Just Now noticed That i'm Not able to See my account in readycloud
Message 6 of 13
Marty_M
NETGEAR Employee Retired

Re: no volumes or usb disk on readycloud

Hello ErikBest,

 
Were you able to sign back in to readycloud or not? To be on the safe side we recommend to backup the file save on of the NAS.
 
Regards,
Marty_M 
NETGEAR Community Team

Message 7 of 13
ErikBest
Tutor

Re: no volumes or usb disk on readycloud

Morning, 

 

i'm able to sign back in readycloud but only with the username and password of the administrator and only from the pc in the same lan of the nas. I see the homefolder of the different accounts. 

Model: RN10200|ReadyNAS 100 Series 2-Bay (Diskless)
Message 8 of 13
Marty_M
NETGEAR Employee Retired

Re: no volumes or usb disk on readycloud

Hello ErikBest,

 
Have you tried logging to ReadyCloud from a remote site?
 
Regards,
Marty_M 
NETGEAR Community Team

Message 9 of 13
ErikBest
Tutor

Re: no volumes or usb disk on readycloud

Hi

I tried to log to readycloud from different pc and different browser but i'm able to enter only from the pc on the same lan with username and password of administrator.

Message 10 of 13
Marty_M
NETGEAR Employee Retired

Re: no volumes or usb disk on readycloud

Hello ErikBest,

 
What error are you getting when you login to ReadyCloud portal from a remote site? Can you provide screen shot of the error?
 
Regards,
Marty_M 
NETGEAR Community Team

Message 11 of 13
Marty_M
NETGEAR Employee Retired

Re: no volumes or usb disk on readycloud

Hello ErikBest,
 
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 

 

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

 

Regards,
Marty_M
NETGEAR Community Team

Message 12 of 13
ErikBest
Tutor

Re: no volumes or usb disk on readycloud

The only error i See when i login in the readycloud is The phrase of The object. " no volumes or usb disk on readycloud"
Message 13 of 13
Discussion stats
  • 12 replies
  • 6101 views
  • 0 kudos
  • 4 in conversation
Announcements