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Re: RN104 hangs whilst writing after upgrade to 6.4.0 Beta 2
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RN104 hangs whilst writing after upgrade to 6.4.0 Beta 2
I just upgraded my RN104 to 6.4.0 Beta 2 and now, every time I try to write to the drive, I'll get a few 100Mb in to the transfer and then the unit just hangs. Reading data is perfectly OK and I can transfer Gbs off without an issue. However, writing causes a definite hiccup in response which you can see through even a continuous ping to the device:
Hang 1 occurs at the point of the 263ms response:
Reply from 192.168.0.76: bytes=32 time<1ms TTL=64
Reply from 192.168.0.76: bytes=32 time<1ms TTL=64
Reply from 192.168.0.76: bytes=32 time<1ms TTL=64
Reply from 192.168.0.76: bytes=32 time=263ms TTL=64
Reply from 192.168.0.76: bytes=32 time<1ms TTL=64
Reply from 192.168.0.76: bytes=32 time<1ms TTL=64
Reply from 192.168.0.76: bytes=32 time<1ms TTL=64
Hang 2 occurs at the 154ms response:
Reply from 192.168.0.76: bytes=32 time<1ms TTL=64
Reply from 192.168.0.76: bytes=32 time<1ms TTL=64
Reply from 192.168.0.76: bytes=32 time<1ms TTL=64
Reply from 192.168.0.76: bytes=32 time=154ms TTL=64
Reply from 192.168.0.76: bytes=32 time<1ms TTL=64
Reply from 192.168.0.76: bytes=32 time<1ms TTL=64
Reply from 192.168.0.76: bytes=32 time<1ms TTL=64
Unfortunately, it seems I'm stuck now as I can't apparently go back to the old firmware and this one basically leaves the unit useless.
Any suggestions?
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Re: RN104 hangs whilst writing after upgrade to 6.4.0 Beta 2
Please send in your logs (see the Sending Logs link in my sig).
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Re: RN104 hangs whilst writing after upgrade to 6.4.0 Beta 2
I am transferring a 25gb file to the RN104 with the Beta 2 firmware while running a constant ping during the transfer and I don't see it happening in my unit. All the time values are <1ms.
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Re: RN104 hangs whilst writing after upgrade to 6.4.0 Beta 2
Hi mdgm, logs have been emailed as per your signature link.
For info, I'm running a scrub on the drives and that has managed to get 18% through so far without stopping so it can definitely cope with that kind of stress.
Thanks!
ghoyle
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Re: RN104 hangs whilst writing after upgrade to 6.4.0 Beta 2
This problem is not caused by the update.
You have a data volume which is practically fully allocated.
You should get volume usage back down to 80-85% then run a balance.
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Re: RN104 hangs whilst writing after upgrade to 6.4.0 Beta 2
Thanks mdgm,
Just a bad coincidence that this happened at the same time as the firmware upgrade I guess.
Maybe it could just stop copying if it fals in to this state instead of stop responding though? 🙂
I'll move some stuff off and then balance as suggested.
Cheers!
ghoyle